Fairfield Residential
Community Leasing Associate
Fairfield Residential, Los Angeles, California, United States, 90079
Join to apply for the
Community Leasing Associate
role at
Fairfield Residential .
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Fairfield has developed and acquired over 1000 communities since 1985, employing over 1,500 associates nationwide across more than 30 markets.
Community:
Chroma
Number of Units:
275
ABOUT THIS ASSOCIATE:
Our Leasing Associates are dynamic, top performing salespeople who embody Fairfield’s core values, taking pride in professionalism and enthusiasm for our properties. They serve as residents’ first impression of the Fairfield brand and support growth opportunities within the Property Management Team.
Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
Drive the lease closing process by highlighting the community’s quality and amenities.
Determine customers’ needs, resolve issues, or elevate to higher level as permitted.
Use a customer‑friendly personality and conflict‑resolution skills to nurture relationships.
Deliver unmatched service to exceed expectations and maintain resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction throughout the process.
Operations
Manage tasks such as lease files, maintaining updated paperwork, and computer systems.
Use Yardi accounting software to manage the leasing process.
Marketing
Complete marketing/advertising tasks, including updating social media sites.
Maintain knowledge of local market conditions and shop local competition.
What You’ll Need Day One
Minimum of one year experience in customer service, sales or retail.
Experience or knowledge in leasing or real estate a plus.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel.
Professional verbal and written communication skills.
Ability to close a sale highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or related property management accounting software a plus.
High school diploma or equivalent required.
A valid driver's license may be required.
Ability to work a flexible schedule including weekends, evenings, and some holidays.
Estimated Rate of Pay: $20.38 - $23.13 per hour. This position is non‑exempt; the range reflects hourly rates. The pay range is determined by skills and experience required, location and job complexity. Potential offers may vary based on an individual’s qualifications.
Benefits (full‑time associates upon meeting eligibility requirements):
Paid time off, paid holidays and sick days, and paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards in stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, local laws and Company policies. Criminal history may have a direct adverse impact on the material job duties and responsibilities, such as accessing residents’ homes, handling confidential financial information, and exercising judgment. Pursuant to applicable Fair Chance Ordinances, we will consider qualified applicants with arrest and conviction records.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales, Customer Service, and Marketing
#J-18808-Ljbffr
Community Leasing Associate
role at
Fairfield Residential .
OUR COMPANY:
At Fairfield, we are proud to be a leader in the multifamily housing industry. We are passionate about creating exceptional apartment living. Fairfield has developed and acquired over 1000 communities since 1985, employing over 1,500 associates nationwide across more than 30 markets.
Community:
Chroma
Number of Units:
275
ABOUT THIS ASSOCIATE:
Our Leasing Associates are dynamic, top performing salespeople who embody Fairfield’s core values, taking pride in professionalism and enthusiasm for our properties. They serve as residents’ first impression of the Fairfield brand and support growth opportunities within the Property Management Team.
Customer Service & Sales
Be the first point of contact with prospective residents, current residents, vendors and Fairfield associates.
Drive the lease closing process by highlighting the community’s quality and amenities.
Determine customers’ needs, resolve issues, or elevate to higher level as permitted.
Use a customer‑friendly personality and conflict‑resolution skills to nurture relationships.
Deliver unmatched service to exceed expectations and maintain resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction throughout the process.
Operations
Manage tasks such as lease files, maintaining updated paperwork, and computer systems.
Use Yardi accounting software to manage the leasing process.
Marketing
Complete marketing/advertising tasks, including updating social media sites.
Maintain knowledge of local market conditions and shop local competition.
What You’ll Need Day One
Minimum of one year experience in customer service, sales or retail.
Experience or knowledge in leasing or real estate a plus.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel.
Professional verbal and written communication skills.
Ability to close a sale highly preferred.
Knowledge of tax credit, fair housing, and trade practices a plus.
Experience using Yardi or related property management accounting software a plus.
High school diploma or equivalent required.
A valid driver's license may be required.
Ability to work a flexible schedule including weekends, evenings, and some holidays.
Estimated Rate of Pay: $20.38 - $23.13 per hour. This position is non‑exempt; the range reflects hourly rates. The pay range is determined by skills and experience required, location and job complexity. Potential offers may vary based on an individual’s qualifications.
Benefits (full‑time associates upon meeting eligibility requirements):
Paid time off, paid holidays and sick days, and paid time off for volunteering activities (optional)
Matched 401(k)
Medical, dental & vision insurance
Flexible spending account
Life insurance
Job duties for this position include: work safely and cooperatively with others, including supervisors; adhere to performance standards in stressful conditions; communicate effectively and respectfully to ensure exceptional customer service; and follow all federal, state, local laws and Company policies. Criminal history may have a direct adverse impact on the material job duties and responsibilities, such as accessing residents’ homes, handling confidential financial information, and exercising judgment. Pursuant to applicable Fair Chance Ordinances, we will consider qualified applicants with arrest and conviction records.
Seniority Level Entry level
Employment Type Full‑time
Job Function Sales, Customer Service, and Marketing
#J-18808-Ljbffr