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Amplity

Inside Sales Representative- EST

Amplity, Indianapolis, Indiana, us, 46262

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Inside Sales Representative- EST

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Amplity is a full‑service go‑to partner of biopharma companies that delivers flexible and specialized medical and commercial services. Whether a drug is early in its lifecycle or in advanced stages, we scale to maximize resources and improve impact for our clients. Through strategic partnerships and deep therapeutic expertise, Amplity transforms how breakthrough treatments reach patients.

We are expanding again. We are seeking talented individuals who thrive in a virtual remote sales environment. Our client is an industry leader and long‑term partner. Multiple time zones will be considered.

As an Amplity employee you will receive a base salary, bonus, attractive benefit package including medical, dental, vision, long‑term and short‑term disability, 401K, generous PTO and paid holidays.

Position Summary The Inside Sales Representative (ISR) engages Health Care Professionals in telephone conversations to promote assigned client products, maximize selling potential, and meet program and client objectives. The ISR develops and maintains relationships with HCPs and educates them about product features, benefits, safety profile, and approved indications to ensure appropriate patient use.

Essential Duties/Responsibilities

Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and increasing product sales.

Promote client’s product(s) via telephone (outbound and/or inbound calls) by engaging assigned HCP targets in in‑depth product discussions to achieve individual, territory and company sales goals.

Profile and manage targeted list of HCPs and provide value‑added benefits to grow product volume.

Create and implement business plans to achieve territory and business sales goals.

Maintain call productivity and metrics that are required by program.

Achieve quarterly client sales quotas.

Communicate persuasively with customers using effective selling, listening, and negotiation skills, proper terminology, and approved messaging, and use approved promotional aids.

Maintain thorough knowledge of client product(s) and program.

Verify and complete required data entry in Amplity/Client CRM systems, such as details of responses, call activity, product orders, and any follow‑through actions.

Listen and respond appropriately to customer needs and questions within program timelines.

Collaborate with client field sales Account Managers and Client Sales Managers to plan territory coverage when required.

Create and maintain a positive impression with client and clients’ customers.

Prepare reports for Management as needed.

Comply with all laws, regulations, Amplity Policies, Code of Conduct, privacy and data guidelines, and relevant state and federal laws.

Participate in teleconference and live (when required) national, regional and district meetings and training sessions and represent client at national and/or local conventions when applicable.

Complete other projects as assigned.

Key Working Relationships

Report to Amplity Sales Manager or Program Director.

Work closely with other team members assigned to the program and members of Amplity home office support.

Maintain a positive working relationship with customers and client contacts.

Required Education and Experience

Bachelor’s degree from an accredited university or college.

A minimum of 2+ years of previous sales experience or relevant professional experience with a proven record of success.

Flexibility to cover multiple time zones as needed.

Preferred

Account and territory management experience.

Inside sales or contact center experience.

Aesthetics experience.

Knowledge, Skills, And Abilities

Excellent verbal, written and interpersonal communication skills.

Clear, articulate and grammatically sound speech, professional demeanor, and excellent phone manner.

Strong focus on providing customers with superior support and service.

Ability to learn, understand, and communicate complex information over the telephone.

Strong rapport‑building and active listening skills.

Excellent selling, closing, persuasion and presentation skills.

High levels of initiative, effort, and commitment to complete projects and assignments.

Comprehension and communication of complex technical/medical terminology and maintain required technical expertise.

Self‑motivated and disciplined.

Good organizational and planning skills with attention to detail.

Ability to work independently and as a team member.

Flexibility and ability to handle multiple tasks simultaneously.

Ability to deal with people at all levels inside and outside of the company.

Technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.

Successful completion of client trainings in their entirety (home study and live training) and meeting all training expectations to proceed to servicing clients’ customers.

Participation in teleconference, live, national, regional, district meetings, training sessions and representation at national or conventions when requested.

Key Performance Competencies

Interpersonal Savvy

Customer Focus

Business Acumen

Driving for Results

Decision Quality

Dealing with Ambiguity

Planning

Motivating Others

EPIIC Values

Excellence: We set high standards. We are solutions‑focused and achieve outstanding results with a professional and positive attitude.

Passion: We love what we do. Our energy inspires, engages, and motivates others.

Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.

Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.

Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.

About Us Amplity powers biopharma innovation through expert‑led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health, the companies that came together in 2019 to form Amplity have delivered contract medical, commercial and communications excellence for 40+ years.

Our people‑driven, tech‑enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. We help clients launch products and operate smoothly with precision across all business shapes, sizes and specialties.

We are on a mission to improve patient outcomes through executional excellence—enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence and we do it quicker, better, nicer than anyone else.

Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non‑discrimination in employment in every location in which Amplity Health has facilities.

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