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Heartland Food Products Group

Key Account Manager – Kroger

Heartland Food Products Group, Cincinnati, Ohio, United States, 45208

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VP, Global Human Resources at Heartland Food Products Heartland Food Products Group | Cincinnati, OH

We are seeking a

Key Account Manager (KAM)

to support and help lead our Kroger business. This role will

report directly to the National Account Manager – Kroger & Harris Teeter

and play a critical role in day‑to‑day account management, execution, and analytical support across Heartland’s brand portfolio.

This position is

based in Cincinnati, OH .

What You’ll Do Support Kroger Customer Leadership

Partner closely with the National Account Manager to execute Kroger strategy and Joint Business Plans

Serve as a key day‑to‑day contact for Kroger merchandising and support teams, as appropriate

Prepare customer‑facing materials for line reviews, innovation presentations, and business updates

Drive Execution & Commercial Performance

Support delivery of volume, trade spend, and profitability targets

Manage promotional planning, deal execution, and item maintenance in Kroger systems

Track promotional performance and identify opportunities to improve effectiveness

Analytics, Forecasting & Insights

Maintain forecasts, demand planning inputs, and customer scorecards

Analyze syndicated data (Circana/IRI, Nielsen) and Kroger‑specific reporting to identify risks and opportunities

Translate data into clear insights and recommendations for the NAM and broader team

Merchandising & In‑Market Excellence

Partner with Kroger merchandising teams to support shelf execution, display compliance, and item launches

Track distribution, pricing, and promotional compliance across Heartland’s portfolio

Support innovation launches and post‑launch performance tracking

Cross‑Functional Collaboration

Work closely with marketing, category management, supply chain, finance, and customer service teams

Help ensure internal alignment to customer needs and timelines

Act as a strong internal advocate for Kroger priorities

What You Bring Required Qualifications

3–6 years of CPG sales, account management, or customer‑facing experience

Experience supporting or calling on Kroger strongly preferred

Strong analytical skills and comfort working with syndicated and customer data

Solid understanding of grocery retail fundamentals and trade execution

Strong organizational skills and attention to detail

Preferred Experience

Experience in branded food or beverage categories

Exposure to trade promotion management systems and forecasting tools

Experience working in a fast‑paced, matrixed organization

Results‑oriented with a strong execution mindset

Collaborative team player who partners well cross‑functionally

Analytical thinker who turns data into action

Clear communicator with strong presentation skills

Curious, proactive, and eager to grow

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Food and Beverage Retail

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

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