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KARLA OTTO

Account Manager, Lifestyle & Hospitality

KARLA OTTO, Kenmore, New York, United States

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Account Manager, Lifestyle & Hospitality Join our global PR and communications agency to lead client programs within our Lifestyle and Hospitality portfolio. This role balances hands‑on execution with strategic thinking, managing daily client activity while contributing to broader communications planning and account growth.

Key Responsibilities

Manage day‑to‑day communication programs across lifestyle, hospitality, and wellness clients

Draft, edit, and manage press materials, pitches, and editorial outreach

Lead monthly reporting, client agendas, and status updates

Ensure timelines, deliverables, and priorities are managed effectively across accounts

Media & Events

Proactively pitch and secure coverage across long‑ and short‑lead media, digital platforms, and broadcast

Develop and maintain relationships with key contacts across hospitality, luxury, and lifestyle media

Support planning and execution of press trips, events, and brand activations

Collaborate closely with events and production teams to ensure seamless execution

Growth & Collaboration

Identify opportunities to expand services across existing accounts

Contribute to brainstorming for new business pitches and strategic proposals

Conduct competitive media research and landscape analysis

Mentor and guide junior team members through feedback and task oversight

Collaborate with senior team members to ensure consistent, high‑quality client service

Key Attributes

4‑6 years of relevant experience in agency or in‑house communications

Strong understanding of lifestyle, hospitality, and cultural media landscapes

Existing relationships with press, media, and influencers preferred

Excellent organizational, project management, and prioritization skills

Strong attention to detail across both qualitative and quantitative work

Collaborative, solutions‑oriented mindset

Ability to manage multiple accounts and deadlines in a fast‑paced environment

What We Offer

Salary Range: $80k–$85k

Medical, Dental, and Vision plans

401(k) Employer Match program

Commuter Benefits

Paid Time Off including Vacation Days, Personal Days, Sick Days, and additional Comp Days

Company‑wide closure last week of the year

10 Federal Holidays Observed

Additional Information Location:

New York City, USA

Seniority Level:

Mid‑Senior level

Employment Type:

Full‑time

Job Function:

Sales and Business Development

Industries:

Public Relations and Communications Services

Equal Employment Opportunity At Karla Otto, we embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Karla Otto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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