MidCountry Bank
Job Summary
The primary responsibility of this position is to provide excellent customer service, handle transactions, and promote MidCountry Bank's products and services both in person and by phone. This position will provide staffing support for our Hastings, Apple Valley and Inver Grove Heights branches as needed. The home branch will be in Hastings.
Job Responsibilities
Perform all Teller functions
Process various transactions such as deposits, withdrawals, and check cashing in person, via the drive up, or over the phone.
Represent the bank in a professional and courteous manner. Greet customers and assist with banking needs and questions.
Assist with branch tasks as assigned, including balancing cash drawers, vaults, and ATMs.
Customer Service and Business Development: Identify customer needs and promote suitable products and services.
Answer calls and provide timely, accurate responses to customer inquiries.
Refer customers to bank and non-bank product and services as needed.
Connect customers with appropriate resources to meet customer needs.
Maintain current knowledge of bank products, services, and environment.
Attend training sessions and bank/branch meetings as required.
Complete online compliance courses as assigned.
Education
Required: High School Diploma or Equivalent (PT Tellers can be High School students)
Experience
Required: None
Preferred: Minimum of 1 year of customer service and/or cash handling
SCHEDULE This position is scheduled to work 40 hours per week from 8:30 am to 5:00 pm. The Company reserves the right to change the schedule as required for business needs.
BENEFIT INFORMATION
Health Insurance with two medical plan options as well as dental and vision options.
Employer matched 401(k) plan.
Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.
Paid Time Off and all Federal holidays observed.
MidCountry Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. MidCountry Bank is an EEO/AA Employer.
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Job Responsibilities
Perform all Teller functions
Process various transactions such as deposits, withdrawals, and check cashing in person, via the drive up, or over the phone.
Represent the bank in a professional and courteous manner. Greet customers and assist with banking needs and questions.
Assist with branch tasks as assigned, including balancing cash drawers, vaults, and ATMs.
Customer Service and Business Development: Identify customer needs and promote suitable products and services.
Answer calls and provide timely, accurate responses to customer inquiries.
Refer customers to bank and non-bank product and services as needed.
Connect customers with appropriate resources to meet customer needs.
Maintain current knowledge of bank products, services, and environment.
Attend training sessions and bank/branch meetings as required.
Complete online compliance courses as assigned.
Education
Required: High School Diploma or Equivalent (PT Tellers can be High School students)
Experience
Required: None
Preferred: Minimum of 1 year of customer service and/or cash handling
SCHEDULE This position is scheduled to work 40 hours per week from 8:30 am to 5:00 pm. The Company reserves the right to change the schedule as required for business needs.
BENEFIT INFORMATION
Health Insurance with two medical plan options as well as dental and vision options.
Employer matched 401(k) plan.
Company-paid life insurance, AD&D and short and long-term disability. Team members can also purchase additional life and AD&D insurances.
Paid Time Off and all Federal holidays observed.
MidCountry Bank is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sexual orientation, marital status, national origin, disability or handicap, veterans status, genetic information or gender identity. MidCountry Bank is an EEO/AA Employer.
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