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Three Stone

Sales Team Administrator

Three Stone, Franklin, Tennessee, us, 37068

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Chief Marketing Officer / Managing Partner at Three Stone About the Role The TSR Administrator is the operational backbone of our sales organization. This role serves as the “nerve center” of sales operations, driving efficiency, communication, and execution across sales, canvassing, production, and executive leadership. The ideal candidate is highly organized, proactive, and thrives in a fast-paced, performance-driven environment.

This position plays a critical role in maintaining pipeline integrity, supporting field teams, driving reporting accuracy, and ensuring exceptional customer experience.

Key Responsibilities Customer & Client Support

Handle inbound calls, emails, and appointment scheduling

Act as liaison between clients, staff, and leadership

Assist with preparing proposals, presentations, and CRM updates

Support marketing campaigns, events, and community outreach

Track KPIs and sales performance data

Assign leads and maintain clean handoffs between departments

Conduct daily follow-ups and enforce the “Next Step Rule”

Qualify canvassing leads for payment processing

Warranty & Mailer Coordination

Process and track warranty paperwork and compliance documentation

Execute outbound mailers for marketing campaigns and customer communications

Track responses and maintain organized documentation

Administrative & Office Management

Maintain organized filing systems, office supplies, and equipment

Support onboarding, HR tasks, and team communications

Execute special projects and cross-department initiatives

Field Support & Reporting

Keep CRM updated with job progress, approvals, and notes

Prepare resources for presentations and track materials

Qualifications

2+ years in sales administration, operations, or office management

Strong CRM and organizational skills

Detail-oriented with excellent communication and customer service

Self-starter who thrives in a fast-paced, results-driven environment

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Construction

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