Growth-Focused Customer Success Manager for SMB Accounts

A leading logistics company is seeking a Customer Success Account Manager in Cape Coral, FL. This role involves managing relationships with lower-tier customers, driving satisfaction, retention, and growth. The ideal candidate will have up to 4 years of experience in customer success or account management. Strong organizational skills and the ability to engage effectively with clients are crucial. The position also emphasizes developing upselling strategies and monitoring customer health metrics to prevent churn. A permanent full-time position with competitive incentives awaits the right candidate. #J-18808-Ljbffr