Motion Recruitment Partners LLC
Customer Success & Account Management – B2B SaaS
Remote | Full-Time
Looking for a high-ownership role where you’ll manage a multi-million-dollar book of business end to end? We’re hiring a proactive, relationship-driven operator to lead customer success, drive expansion, and own renewals from kickoff to close.
What You’ll Do:
Own onboarding, activation, adoption, and renewal for a portfolio of high-value B2B SaaS accounts
Drive fast time-to-value and long-term retention through strong implementation and stakeholder alignment
Lead QBRs, build executive relationships, and surface expansion opportunities across accounts
Manage a rolling pipeline of renewals and upsells, handling everything from proposal to procurement
Collaborate cross-functionally with Sales, Product, and Engineering to close gaps and unlock growth
Codify repeatable playbooks as we scale
Who You Are:
2+ years in Customer Success, Account Management, or related client-facing SaaS roles
Proven track record growing and retaining large accounts
Strong commercial instincts: comfortable with pricing, upsells, negotiations, and forecasting
Effective communicator with strong project management and stakeholder alignment skills
Bonus if you’ve worked in regtech, compliance, or financial services—or have startup experience
Perks & Benefits:
401k with 6% match
Company offsites (2–4x/year, destination Airbnb-style)
Health, dental, vision insurance
Interview Process:
Quick intro call
Culture and values deep dive
Team interview
Reference check
This is a chance to build alongside founders, work on real revenue outcomes, and help shape the future of an emerging category leader. Ready to step in and own it?
#J-18808-Ljbffr
Looking for a high-ownership role where you’ll manage a multi-million-dollar book of business end to end? We’re hiring a proactive, relationship-driven operator to lead customer success, drive expansion, and own renewals from kickoff to close.
What You’ll Do:
Own onboarding, activation, adoption, and renewal for a portfolio of high-value B2B SaaS accounts
Drive fast time-to-value and long-term retention through strong implementation and stakeholder alignment
Lead QBRs, build executive relationships, and surface expansion opportunities across accounts
Manage a rolling pipeline of renewals and upsells, handling everything from proposal to procurement
Collaborate cross-functionally with Sales, Product, and Engineering to close gaps and unlock growth
Codify repeatable playbooks as we scale
Who You Are:
2+ years in Customer Success, Account Management, or related client-facing SaaS roles
Proven track record growing and retaining large accounts
Strong commercial instincts: comfortable with pricing, upsells, negotiations, and forecasting
Effective communicator with strong project management and stakeholder alignment skills
Bonus if you’ve worked in regtech, compliance, or financial services—or have startup experience
Perks & Benefits:
401k with 6% match
Company offsites (2–4x/year, destination Airbnb-style)
Health, dental, vision insurance
Interview Process:
Quick intro call
Culture and values deep dive
Team interview
Reference check
This is a chance to build alongside founders, work on real revenue outcomes, and help shape the future of an emerging category leader. Ready to step in and own it?
#J-18808-Ljbffr