Iron Insurance Partners LLC
Position: PL Account Manager
Iron Insurance Partners LLC is hiring a PL Account Manager for the Personal Lines Production Team. The role supports growth by delivering professional client service through email, phone, and in‑person interactions.
Duties / Responsibilities
Posting of payments received from clients in AMS360 and the insurance carrier system
Communicating and providing service to clients via phone, email, in person, or virtually
Directing clients to Service Centers when appropriate (e.g., Nationwide, Safeco, other carriers)
Logging activities for all client & carrier communications and setting suspense for items that require follow up
Receiving change requests from clients, submitting those requests to appropriate carriers, and confirming in writing to the client
Reporting new claims to the company on the same day they are notified, per claim handling procedures
Reviewing suspense items daily and addressing outstanding items
Processing endorsements per procedures
Responding to correspondence received by underwriters
Completing stewardship with clients each week
Reporting significant account activity (cancellations, non‑renewals, underwriting information) to the Account Executive and/or PL Service Manager
Providing reception services to agency visitors by warmly greeting customers
Assisting in projects, tasks, or business transfers that support PL Department objectives
Cross‑selling additional coverage or setting appointments for Account Executives
Other duties as assigned
Seniority Level Entry level
Employment type Full-time
Job function Sales and Business Development
Industry Insurance
Location & Salary Dodge City, KS — $47,000.00 - $54,000.00 (posted 2 weeks ago)
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Duties / Responsibilities
Posting of payments received from clients in AMS360 and the insurance carrier system
Communicating and providing service to clients via phone, email, in person, or virtually
Directing clients to Service Centers when appropriate (e.g., Nationwide, Safeco, other carriers)
Logging activities for all client & carrier communications and setting suspense for items that require follow up
Receiving change requests from clients, submitting those requests to appropriate carriers, and confirming in writing to the client
Reporting new claims to the company on the same day they are notified, per claim handling procedures
Reviewing suspense items daily and addressing outstanding items
Processing endorsements per procedures
Responding to correspondence received by underwriters
Completing stewardship with clients each week
Reporting significant account activity (cancellations, non‑renewals, underwriting information) to the Account Executive and/or PL Service Manager
Providing reception services to agency visitors by warmly greeting customers
Assisting in projects, tasks, or business transfers that support PL Department objectives
Cross‑selling additional coverage or setting appointments for Account Executives
Other duties as assigned
Seniority Level Entry level
Employment type Full-time
Job function Sales and Business Development
Industry Insurance
Location & Salary Dodge City, KS — $47,000.00 - $54,000.00 (posted 2 weeks ago)
#J-18808-Ljbffr