Lighthouse Residential LLC
We are looking for a proactive, organized, and reliable Appointment Setter to join our growing team. The ideal candidate has excellent communication skills, strong phone and sales experience, and exceptional attention to detail—especially in documenting call logs and discussions with leads. We need someone who is diligent in nurturing leads, maintains consistent follow‑up routines, and demonstrates a proactive problem‑solver mindset. This role requires someone who is teachable, dependable, and has no attendance issues. You will play a crucial part in ensuring our sales and operations team receives a steady flow of qualified appointments. If you believe you’re the right fit for this role, please send your resume along with a short voice recording introduction. We look forward to hearing from you.
Responsibilities Lead Engagement & Qualification
Use strong phone and communication skills to effectively engage with leads and guide them through the initial stages of the process.
Qualify prospects based on company criteria to ensure they are a good fit.
Respond promptly to all incoming leads to maintain momentum and support overall business growth.
Relationship Building & Lead Nurturing
Build rapport with leads through consistent follow‑up and clear, professional communication.
Address questions and concerns with confidence and empathy, helping clients feel informed and supported.
Assist in facilitating the contract process by maintaining trust and providing clear guidance when needed.
Research & Market Awareness
Conduct research through outreach, data review, site walks, and staying updated on market trends to better understand lead needs and motivations.
Appointment Coordination
Schedule and confirm qualified appointments for the sales team with accuracy and attention to detail.
Collaborate with team members to ensure a smooth handoff and a seamless experience for every lead.
Documentation & CRM Accuracy
Diligently document call logs, conversations, and lead interactions in the CRM.
Maintain organized and accurate records to support transparency and efficient workflow.
Track follow‑up actions and monitor lead progress to ensure consistency throughout the sales process.
Problem‑Solving & Process Compliance
Follow call scripts, company guidelines, and compliance requirements while communicating naturally and professionally.
Identify challenges or concerns raised by leads and provide proactive, thoughtful solutions.
Qualifications Experience & Skill Set
Proven experience as an Appointment Setter, ISA, or in a similar phone‑oriented sales role.
Strong verbal communication skills with confident and professional phone handling.
Sales experience or previous exposure to lead engagement processes is considered an asset.
Excellent listening and probing abilities, with the skill to handle objections effectively and respectfully.
Organization & Documentation
Highly organized and detail‑oriented, especially when documenting call notes, lead interactions, and follow‑up activities.
Comfortable navigating CRMs and call tools, with the ability to maintain accurate and up‑to‑date records.
Lead Management & Follow‑Through
Diligent in nurturing leads and maintaining consistent follow‑through to keep prospects engaged.
Able to build rapport quickly and manage leads through different stages of the pipeline.
Mindset & Work Ethic
Proactive problem solver with strong initiative and the ability to think ahead.
Teachable, coachable, and open to feedback, with a strong desire to grow and improve.
Self‑motivated, goal‑oriented, and able to work independently while maintaining professionalism.
Remote Work Readiness
Reliable internet connection and a quiet workspace suitable for conducting professional calls.
Compensation: $3,000/monthly + Compensation
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Responsibilities Lead Engagement & Qualification
Use strong phone and communication skills to effectively engage with leads and guide them through the initial stages of the process.
Qualify prospects based on company criteria to ensure they are a good fit.
Respond promptly to all incoming leads to maintain momentum and support overall business growth.
Relationship Building & Lead Nurturing
Build rapport with leads through consistent follow‑up and clear, professional communication.
Address questions and concerns with confidence and empathy, helping clients feel informed and supported.
Assist in facilitating the contract process by maintaining trust and providing clear guidance when needed.
Research & Market Awareness
Conduct research through outreach, data review, site walks, and staying updated on market trends to better understand lead needs and motivations.
Appointment Coordination
Schedule and confirm qualified appointments for the sales team with accuracy and attention to detail.
Collaborate with team members to ensure a smooth handoff and a seamless experience for every lead.
Documentation & CRM Accuracy
Diligently document call logs, conversations, and lead interactions in the CRM.
Maintain organized and accurate records to support transparency and efficient workflow.
Track follow‑up actions and monitor lead progress to ensure consistency throughout the sales process.
Problem‑Solving & Process Compliance
Follow call scripts, company guidelines, and compliance requirements while communicating naturally and professionally.
Identify challenges or concerns raised by leads and provide proactive, thoughtful solutions.
Qualifications Experience & Skill Set
Proven experience as an Appointment Setter, ISA, or in a similar phone‑oriented sales role.
Strong verbal communication skills with confident and professional phone handling.
Sales experience or previous exposure to lead engagement processes is considered an asset.
Excellent listening and probing abilities, with the skill to handle objections effectively and respectfully.
Organization & Documentation
Highly organized and detail‑oriented, especially when documenting call notes, lead interactions, and follow‑up activities.
Comfortable navigating CRMs and call tools, with the ability to maintain accurate and up‑to‑date records.
Lead Management & Follow‑Through
Diligent in nurturing leads and maintaining consistent follow‑through to keep prospects engaged.
Able to build rapport quickly and manage leads through different stages of the pipeline.
Mindset & Work Ethic
Proactive problem solver with strong initiative and the ability to think ahead.
Teachable, coachable, and open to feedback, with a strong desire to grow and improve.
Self‑motivated, goal‑oriented, and able to work independently while maintaining professionalism.
Remote Work Readiness
Reliable internet connection and a quiet workspace suitable for conducting professional calls.
Compensation: $3,000/monthly + Compensation
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