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Stanley Automotive

Parts Advisor

Stanley Automotive, Brownwood, Texas, United States, 76801

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Parts Advisor

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Stanley Automotive .

Qualified Parts Advisors Will Have The Following Experience

Automotive Parts Experience

Knowledge of Automotive Parts and Systems

Strong Computer Skills

Valid Drivers license with clean driving record

Parts Advisor Job Summary Responsible for servicing customer, wholesale, and service department parts orders in order to achieve maximum profitability and customer satisfaction. Consistently contributes to the achievement of department goals and objectives.

Parts Advisor Essential Duties Retail Counter

Professional handling of all telephone parts orders for pick-up and delivery.

Services all customers in a courteous, helpful and professional manner.

Technicians Counter

Works with service department to expedite handling of price quotes and sales

Issues and charges all parts against appropriate work orders/requisitions for accurate inventory control.

Verifies and codes all repair orders for accuracy and legibility

Ensures Special Parts Orders are appropriately completed with all required information

Wholesale Counter

Ensures all price quotes are handled accurately

Ensures all parts ordered personally are accurately specified

Obtains customer purchase order numbers on all wholesale telephone orders when applicable

Notes on customer invoice make, model, and year of vehicle when applicable

Ensures all customer information is entered on special order forms when required

Ensures all customers receive prompt delivery of their parts orders

Ensures all customers are notified as promptly as possible of any delays, i.e. comebacks, special pick-ups and back orders, etc.

General

Ensures work area is maintained in a clean, neat and presentable fashion

Ensures Parts Department Area is kept clean and free from debris

Ensures all equipment is maintained in a clean, neat and orderly fashion

Follows company policies and procedures in conjunction with inventory systems

Controls daily parts ordered

Ensures security and lock up at days end as required

Ensures all computer equipment is functional for daily activity, reports any issues in a timely fashion

Ensures all Municipal, State, and Federal legislation as it pertains to dealership and job function are adhered to

Ensures all health and safety policies and procedures in accordance with O.S.H.A and company are adhered

Personal Accountability

Maintains a professional appearance.

Reliable

Punctual

Teamwork

CERTIFICATION Maintains required levels of manufacturer training and certifications.

PHYSICAL DEMANDS

Standing for long periods of time.

Typically may bend, stoop, lift or carry objects weighting up to 50 pounds.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries: Retail

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