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FedEx Logistics

Customs Trade Coordinator - S2

FedEx Logistics, Memphis, Tennessee, us, 37544

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Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers. Provide impeccable customer service. Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs. Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies). Maintain and keep current all shipment documentation in compliance with all record keeping requirements. Adhere to all international importing and exporting regulations. Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service. Process agency brokerage shipments. May handle remote filings. Ensure all government and organizational policies are followed. Perform other duties as assigned. Paid training provided.

Responsibilities

Coordinate the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers.

Provide impeccable customer service.

Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.

Data entry and processing of various import‑related documentation for submission to US Customs and may handle all PGA’s.

Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver a high level of service.

Process agency brokerage shipments.

May handle remote filings.

Ensure all government and organizational policies are followed.

Perform other duties as assigned.

Qualifications

HS Diploma or GED required; no industry experience required.

Minimum of 6 months work experience preferred.

Data entry/keyboard experience required.

Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written.

Strong organizational, interpersonal, and problem‑solving skills.

Ability to handle high volume of work and time‑sensitive tasks independently with minimum supervision.

Ability to use multiple systems and reference materials, interact with customers, carriers, brokers, government agencies, internal staff, and management of all levels.

Additional Details Mon‑Fri 3:30 PM‑12:00 AM; mandatory overtime may be required during periods of high volume. Working on company‑recognized holidays may be necessary.

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FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including Vets/Disability.

FedEx Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining wages for such an individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

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