POST Hospitality Payments
Client Relationship Manager
POST Hospitality Payments, Phoenix, Arizona, United States, 85003
Direct message the job poster from POST Hospitality Payments
POST Hospitality Payments is a pioneering solution designed exclusively for the hospitality industry, specializing in seamless payment processing. By streamlining credit card operations, POST empowers businesses with greater control over their financial transactions. The company offers a cutting‑edge back‑office payment processing solution, enabling unparalleled efficiency and reliability for hospitality businesses. POST is dedicated to providing innovative tools to meet the unique financial needs of the industry.
Role Description This is a full‑time role for a Client Relationship Manager. Responsibilities include managing client accounts, providing exceptional client services, building and maintaining customer relationships, and identifying opportunities to enhance client satisfaction and retention. The role involves coordinating with clients to address inquiries, resolve issues, and implement solutions tailored to their specific needs, all while ensuring the delivery of a superior customer experience.
Qualifications
Strong interpersonal and communication skills for client relationship management and customer service
Experience in account management, problem‑solving, and addressing client inquiries
Proficiency in organizational and time‑management skills
Familiarity with payment processing systems or industry‑specific software is highly desirable
Ability to work independently in an office environment and collaborate effectively within a team
Prior experience in hospitality or payment processing is a plus
Bachelor’s degree in Business Administration, Communications, or a related field is preferred
Located in Phoenix, 5 days a week in office
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
#J-18808-Ljbffr
POST Hospitality Payments is a pioneering solution designed exclusively for the hospitality industry, specializing in seamless payment processing. By streamlining credit card operations, POST empowers businesses with greater control over their financial transactions. The company offers a cutting‑edge back‑office payment processing solution, enabling unparalleled efficiency and reliability for hospitality businesses. POST is dedicated to providing innovative tools to meet the unique financial needs of the industry.
Role Description This is a full‑time role for a Client Relationship Manager. Responsibilities include managing client accounts, providing exceptional client services, building and maintaining customer relationships, and identifying opportunities to enhance client satisfaction and retention. The role involves coordinating with clients to address inquiries, resolve issues, and implement solutions tailored to their specific needs, all while ensuring the delivery of a superior customer experience.
Qualifications
Strong interpersonal and communication skills for client relationship management and customer service
Experience in account management, problem‑solving, and addressing client inquiries
Proficiency in organizational and time‑management skills
Familiarity with payment processing systems or industry‑specific software is highly desirable
Ability to work independently in an office environment and collaborate effectively within a team
Prior experience in hospitality or payment processing is a plus
Bachelor’s degree in Business Administration, Communications, or a related field is preferred
Located in Phoenix, 5 days a week in office
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
#J-18808-Ljbffr