New York State Justice Center for the Protection of People with Special Needs
Advocacy Specialist 2
New York State Justice Center for the Protection of People with Special Needs, Schenectady, New York, United States
Responsibilities
Oversee volunteer panel members and provide SDMC proceeding administration.
Assist with training and development of educational materials for SDMC volunteers.
Manage volunteer activities: maintain a database of volunteer information, verify licenses, handle reappointments and end‑of‑service processes.
Review volunteer applications for eligibility, schedule interviews, and complete enrollment tasks.
Develop and deliver training sessions to ensure ongoing learning opportunities for SDMC volunteers.
Collaborate with the supervisor and director to maintain and develop program materials that meet statutory obligations and SDMC regulations (manuals, handbooks, policy and procedures, process documents).
Support volunteer recruitment, identify creative methods to expand the volunteer pool, and participate in outreach events targeting specific audiences.
Schedule and administer SDMC proceedings (estimated 20–40 per year).
Assist with regional coordinator oversight, including completing quality reviews and offering guidance on hearing questions.
Provide backup support for SDMC intake functions such as answering phone and email inquiries and logging SDMC cases into the SDMC database.
Assist with other unit functions as identified.
Minimum Qualifications
A bachelor’s degree in a human services field.
Two years of experience as a professional advocate or service provider in rehabilitation, developmental disabilities, or mental health.
Substitution: a master’s degree in a human services field may substitute for one year of general experience for all titles above.
Four years of experience may substitute for a bachelor’s degree for all titles above.
Preferred Qualifications
Ability to independently manage projects, deadlines, and priorities.
Strong writing and communication skills with the ability to convey complex information clearly.
Experience scheduling and managing meetings.
Experience using Microsoft Office programs, databases, Adobe products, and online meeting platforms such as Webex.
Experience delivering trainings and building course material.
Benefits
Holiday & Paid Time Off
Public Service Loan Forgiveness (PSLF)
Pension from New York State Employees’ Retirement System
Affordable Health Care options
Family dental and vision benefits at no additional cost
NYS Deferred Compensation plan
Access to NY 529 College Savings Program
Equal Employment Opportunity The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence.
Reasonable Accommodation The Justice Center provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov.
Fingerprinting Requirement If you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.
Telecommuting Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.
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Oversee volunteer panel members and provide SDMC proceeding administration.
Assist with training and development of educational materials for SDMC volunteers.
Manage volunteer activities: maintain a database of volunteer information, verify licenses, handle reappointments and end‑of‑service processes.
Review volunteer applications for eligibility, schedule interviews, and complete enrollment tasks.
Develop and deliver training sessions to ensure ongoing learning opportunities for SDMC volunteers.
Collaborate with the supervisor and director to maintain and develop program materials that meet statutory obligations and SDMC regulations (manuals, handbooks, policy and procedures, process documents).
Support volunteer recruitment, identify creative methods to expand the volunteer pool, and participate in outreach events targeting specific audiences.
Schedule and administer SDMC proceedings (estimated 20–40 per year).
Assist with regional coordinator oversight, including completing quality reviews and offering guidance on hearing questions.
Provide backup support for SDMC intake functions such as answering phone and email inquiries and logging SDMC cases into the SDMC database.
Assist with other unit functions as identified.
Minimum Qualifications
A bachelor’s degree in a human services field.
Two years of experience as a professional advocate or service provider in rehabilitation, developmental disabilities, or mental health.
Substitution: a master’s degree in a human services field may substitute for one year of general experience for all titles above.
Four years of experience may substitute for a bachelor’s degree for all titles above.
Preferred Qualifications
Ability to independently manage projects, deadlines, and priorities.
Strong writing and communication skills with the ability to convey complex information clearly.
Experience scheduling and managing meetings.
Experience using Microsoft Office programs, databases, Adobe products, and online meeting platforms such as Webex.
Experience delivering trainings and building course material.
Benefits
Holiday & Paid Time Off
Public Service Loan Forgiveness (PSLF)
Pension from New York State Employees’ Retirement System
Affordable Health Care options
Family dental and vision benefits at no additional cost
NYS Deferred Compensation plan
Access to NY 529 College Savings Program
Equal Employment Opportunity The New York State Justice Center for the Protection of People with Special Needs (Justice Center) is an equal opportunity/affirmative action employer. NYS Human Rights Law prohibits discrimination because of age, race, creed, color, national origin, sexual orientation, gender identity or expression, military status, sex, disability, predisposing genetic characteristics, familial status, marital status, or status as a victim of domestic violence.
Reasonable Accommodation The Justice Center provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Human Resources via email at jc.sm.deeo@justicecenter.ny.gov.
Fingerprinting Requirement If you accept a job offer with this agency, you may be required to be fingerprinted and pay for the cost of the fingerprinting fee.
Telecommuting Employees are required to apply and obtain approval through management to telecommute according to the Justice Center’s Telecommuting Program Guidelines.
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