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North Central New Mexico Economic Development District

Provider Specialist

North Central New Mexico Economic Development District, Santa Fe, New Mexico, us, 87503

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Job Opportunity Job Title:

Provider Specialist

Salary Range:

Based on experience and qualifications

Job Description This position will be responsible for assisting with oversight of Non‑Metro Area Agency on Aging service providers including assessments, technical assistance, program and policy compliance, etc. This position will also assist with providing training, coordinating training with other agencies and organizations. This is a full‑time, non‑exempt position with extensive travel throughout the state.

Responsibilities

Responsible for assessments, technical assistance, program and policy compliance with designated providers/vendors (80%)

Assisting with Non‑Metro AAA provider training (10%)

Assistance with Non‑Metro AAA program duties as assigned (10%)

Frequent travel; maintain effective relationships with providers

Leadership qualities and communication skills required

Monitor/assess service provider performance for contract compliance

Monitor service provider goals and objectives for compliance

Assist service providers to ensure reporting requirements are met

Work to ensure accuracy and accountability of service providers

Conduct and coordinate training for service providers

Provide information, assistance, support, training, outreach and advocacy to seniors, people with disabilities, caregivers and others

Review and evaluate evidence‑based programs

Make recommendations for improvement of long‑term care services delivery and/or contract compliance

Assist in development of comprehensive outreach program, including promotional and marketing programs and materials

Collaborate with local, state entities to identify interests and priorities of communities and implement plans, programs and projects

Assist in planning and implementation of public hearings

Work closely with the Aging and Disability Resource Center

Responsible for maintaining all documentation

Contribute to team effort by accomplishing related results as needed

Qualifications

Program management or related experience, preferably in senior services

Demonstrated understanding and application of applicable federal, state, and local regulations and policies

Demonstrated understanding and application of program planning concepts, principles, and practices

Ability to design corrective action plans, assist in attainment of goals, and identify problem areas

Strong coordination at local, state, and federal levels to develop and provide assistance applicable to service provider needs

Valid New Mexico driver’s license allowing travel and oversight of provider sites and projects

Good managerial and supervisory skills

Knowledge of problem‑solving techniques and ability to make sound judgments

Ability to establish priorities and manage multiple tasks, projects and demands

Maintain effective working relationships with NCNMEDD staff, contractors, and Board members

Knowledge of federal, state, and local regulations and policies

Experience with budgeting principles and ability to analyze financial information

Good oral and written communication skills

Ability to work in conflict/crisis environments

Knowledge of program planning concepts, principles, and practices

Demonstrate behavior that maintains the organization’s credibility, integrity, and positive image in the community

Physical Demands Basic physical demands for office environment: sitting for long periods, using computers, driving, carrying documents, walking.

Training No special training required. Standard training for all employees will apply, as well as training deemed beneficial by management.

Decision-Making Typical decision-making responsibilities required in day‑to‑day office environment.

Communications Interacts with NCNMEDD employees and contractors, New Mexico state agencies, elected officials, the public, and private/corporate entities.

Equipment Used Computer, calculator, phone, copier/printer, projector, car/van.

Work Environment Standard smoke‑free indoor office environment with other staff; extensive travel required.

Conduct Exhibit honesty, impartiality, fairness; protect public welfare; demonstrate highest standard of integrity and ethical conduct.

Application Details Salary commensurate with qualifications and experience. Benefit package includes medical, dental, vision, paid time off, and PERA retirement. Candidate selected for full‑time employment must successfully complete pre‑employment requirements (drug test and background check) prior to commencing employment.

Complete NCNMEDD Employment Application online at www.ncnmedd.com. Application Deadline: Until Filled.

Questions: Contact Nancy Arias‑Macias, Non‑Metro AAA Director, at 505‑356‑9521 or nancyam@ncnmedd.com.

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