Williams-Sonoma, Inc.
Job Description
Join to apply for the Sales Associate role at Williams‑Sonoma, Inc.
About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in‑depth product knowledge in a fast‑paced, specialty retail environment.
Responsibilities
Provide sincere, friendly and energetic customer service by exemplifying world‑class service standards.
Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Utilize effective selling techniques to build multiple sales and increase productivity.
Demonstrate comprehensive product knowledge, including features and benefits.
Efficiently and accurately perform register transactions (sales, returns, and exchanges).
Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
Process, ticket, and restock merchandise as needed.
Perform other duties as assigned by management.
Comply with all company policies and procedures.
Qualifications
Love to sell, can articulate a proven ability to exceed selling goals, and most importantly can close a sale.
Success in a team environment, while able to work independently and manage your own time.
Thrives in an entrepreneurial environment and is constantly looking for ways to think outside‑the‑box.
Knows what questions to ask customers to understand their personal cooking style and needs.
Enjoys discovering the customer’s style, lifestyle and story to connect them to the right products.
Is most successful when provided with clearly defined daily sales goals and metrics.
High school diploma or equivalent preferred.
1–2 years of customer service experience and retail sales experience (specialty retail preferred, but not required).
Proven ability to prioritize and handle multiple tasks simultaneously.
Ability to be mobile on the sales floor for extended periods of time, operate POS system, lift and mobilize medium to large items (up to 75 lbs.) while using appropriate equipment and safety techniques.
Full‑time associates have open availability to meet business needs. Casual associates must be available for a minimum of two regularly scheduled weekend shifts and one weekday shift, and for annual inventory and the holiday season.
Physical Requirements
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 pounds, while using appropriate equipment and safety techniques.
Benefits
Generous discount on all Williams‑Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program that supports physical, financial and emotional health.
Paid vacations and holidays for full‑time employees.
Health, dental and vision insurance, including same‑sex domestic partner benefits for full‑time employees.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (e.g., H‑1B or other employment‑based immigration).
This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other applicable state or local laws.
About Us Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We’re a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing.
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About the Role As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in‑depth product knowledge in a fast‑paced, specialty retail environment.
Responsibilities
Provide sincere, friendly and energetic customer service by exemplifying world‑class service standards.
Achieve established sales and contest goals; maintain knowledge of current sales and promotions.
Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
Utilize effective selling techniques to build multiple sales and increase productivity.
Demonstrate comprehensive product knowledge, including features and benefits.
Efficiently and accurately perform register transactions (sales, returns, and exchanges).
Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
Process, ticket, and restock merchandise as needed.
Perform other duties as assigned by management.
Comply with all company policies and procedures.
Qualifications
Love to sell, can articulate a proven ability to exceed selling goals, and most importantly can close a sale.
Success in a team environment, while able to work independently and manage your own time.
Thrives in an entrepreneurial environment and is constantly looking for ways to think outside‑the‑box.
Knows what questions to ask customers to understand their personal cooking style and needs.
Enjoys discovering the customer’s style, lifestyle and story to connect them to the right products.
Is most successful when provided with clearly defined daily sales goals and metrics.
High school diploma or equivalent preferred.
1–2 years of customer service experience and retail sales experience (specialty retail preferred, but not required).
Proven ability to prioritize and handle multiple tasks simultaneously.
Ability to be mobile on the sales floor for extended periods of time, operate POS system, lift and mobilize medium to large items (up to 75 lbs.) while using appropriate equipment and safety techniques.
Full‑time associates have open availability to meet business needs. Casual associates must be available for a minimum of two regularly scheduled weekend shifts and one weekday shift, and for annual inventory and the holiday season.
Physical Requirements
Ability to be mobile on the sales floor for extended periods of time.
Ability to operate POS system.
Ability to lift and mobilize medium to large items, up to 75 pounds, while using appropriate equipment and safety techniques.
Benefits
Generous discount on all Williams‑Sonoma, Inc. brands.
401(k) plan and other investment opportunities.
Wellness program that supports physical, financial and emotional health.
Paid vacations and holidays for full‑time employees.
Health, dental and vision insurance, including same‑sex domestic partner benefits for full‑time employees.
WSI will not now or in the future commence an immigration case or “sponsor” an individual for this position (e.g., H‑1B or other employment‑based immigration).
This role is not eligible for relocation assistance.
Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance and other applicable state or local laws.
About Us Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully‑designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We’re a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing.
#J-18808-Ljbffr