Velcro USA Inc.
Inside Sales Representative (2-year assignment, Part-time)
Velcro USA Inc., Manchester, New Hampshire, us, 03103
It's a great time to join Velcro Companies!
Essential Duties and Responsibilities
Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s.
Manage Salesforce opportunities and project milestones with accuracy and urgency.
Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps.
Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service.
Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline
Support customers with Technical Data Sheets, test requests, samples, and any documentation required.
Align any issues or special requirements with account owner and/or commercial leadership.
Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions.
Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.).
Monitor risks and bottlenecks in transition plans and elevate promptly.
Prepare reports, dashboards, and summaries for leadership on customer progress and open actions.
Support commercial leadership with additional tasks as required.
Required Skills & Experience
Experience in Inside Sales, Customer support, or technical sales environment (industrial or manufacturing experience a plus).
Strong proficiency with Salesforce, including opportunity management, project tracking, and reporting.
Ability to hold professional commercial conversations with customers and represent the company confidently.
Experience in sales support, account coordination, project management, or customer-facing operations.
Strong organizational skills with the ability to drive activities independently across multiple stakeholders.
Excellent communication skills (written + verbal), including summarizing complex changes in simple terms.
Comfort working in a dynamic environment with evolving priorities tied to manufacturing transitions.
Other Details
This is a 2-year temporary, part-time assignment.
The work schedule will be 2 - 2.5 days per week (preferably Tuesday and Wednesday; 8 am - 5 pm).
Requires availability during core business hours for customer and internal coordination.
This is an on-site position with some flexibility to work remotely.
OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING
Fostering a culture where people thrive-safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time‑off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development. Safety
is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care. Health and Welfare Benefits
Medical and Prescription Coverage (HSA and HRA Options) Dental Coverage Vision Coverage Flexible Spending Accounts Award Winning Wellness and Incentive Program Life Insurance Short- and Long-Term Disability Business Travel Accident Insurance Voluntary Accident & Critical Illness Insurance EAP (Employee Assistance Program) Retirement Savings Plan
401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting Time-Off Benefits
Paid Vacation Time Paid Sick Time Paid Parental Leave 13 Paid Company Holidays Other Benefits and Programs
Tuition Reimbursement Program Financial Wellness Benefit - Smart Dollar Employee Recognition Programs Employee Resource Groups Charitable or Educational Matching Gift Program Employee Referral Bonus Program Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Support commercial activities related to product changes as manufacturing consolidation and transition to new production line/s.
Manage Salesforce opportunities and project milestones with accuracy and urgency.
Coordinate with customers on timelines, product updates, pricing impacts, sample needs, and change-management steps.
Serve as a commercial liaison between Sales, Product Management, Operations, Supply Chain, Quality, and Customer Service.
Ensure buffer inventories of legacy products are forecasted in Salesforce according to customer qualification timeline
Support customers with Technical Data Sheets, test requests, samples, and any documentation required.
Align any issues or special requirements with account owner and/or commercial leadership.
Track and communicate status of customer transitions via Salesforce, ensuring timely follow-up and closure of required actions.
Support submission of customer-facing documentation (change notices, timelines, FAQs, etc.).
Monitor risks and bottlenecks in transition plans and elevate promptly.
Prepare reports, dashboards, and summaries for leadership on customer progress and open actions.
Support commercial leadership with additional tasks as required.
Required Skills & Experience
Experience in Inside Sales, Customer support, or technical sales environment (industrial or manufacturing experience a plus).
Strong proficiency with Salesforce, including opportunity management, project tracking, and reporting.
Ability to hold professional commercial conversations with customers and represent the company confidently.
Experience in sales support, account coordination, project management, or customer-facing operations.
Strong organizational skills with the ability to drive activities independently across multiple stakeholders.
Excellent communication skills (written + verbal), including summarizing complex changes in simple terms.
Comfort working in a dynamic environment with evolving priorities tied to manufacturing transitions.
Other Details
This is a 2-year temporary, part-time assignment.
The work schedule will be 2 - 2.5 days per week (preferably Tuesday and Wednesday; 8 am - 5 pm).
Requires availability during core business hours for customer and internal coordination.
This is an on-site position with some flexibility to work remotely.
OUR COMMITMENT TO SAFETY AND EMPLOYEE WELL-BEING
Fostering a culture where people thrive-safely, purposefully, and with opportunity. At Velcro USA Inc., we are committed to creating a workplace where employees feel valued, supported, and empowered to grow. We offer competitive pay, a comprehensive benefits package, and generous time‑off to meet the diverse needs of our workforce. Our culture encourages advancement and provides opportunities for both personal and professional development. Safety
is a core value at Velcro USA Inc. and an essential part of every role. We are dedicated to maintaining a safe, healthy work environment through strict adherence to our Global Safety Rules and our goal of achieving Zero Injuries of Any Kind (ZIAK). Employees are expected to complete required safety training, use personal protective equipment (PPE), report unsafe conditions, and follow protocols for fall protection, lockout/tagout (LOTO), hot work, and confined spaces. Together, we foster a culture of prevention, accountability, and care. Health and Welfare Benefits
Medical and Prescription Coverage (HSA and HRA Options) Dental Coverage Vision Coverage Flexible Spending Accounts Award Winning Wellness and Incentive Program Life Insurance Short- and Long-Term Disability Business Travel Accident Insurance Voluntary Accident & Critical Illness Insurance EAP (Employee Assistance Program) Retirement Savings Plan
401(k) Saving Plan with generous 5.5% Company match and Immediate Vesting Time-Off Benefits
Paid Vacation Time Paid Sick Time Paid Parental Leave 13 Paid Company Holidays Other Benefits and Programs
Tuition Reimbursement Program Financial Wellness Benefit - Smart Dollar Employee Recognition Programs Employee Resource Groups Charitable or Educational Matching Gift Program Employee Referral Bonus Program Velcro Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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