EXPRESS
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Sales Associate
role at
EXPRESS .
Store Name: Del Amo Fashion Cnt
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience.
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customers' wait time.
Positively resolve customer service‑related issues as they arise, determine resolution or escalation, and communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 0-2 years of relevant job experience – minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non‑business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation PHOENIX offers a range of benefits to help protect full‑time associate's health and long‑term financial security:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part‑time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more. Additionally, part‑time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part‑time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $16.50 – $23.10 per hour
Equal Opportunity Statement An equal opportunity employer, PHOENIX, does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say 'Associate Relations' or email AssociateRelations@Express.com with your request and contact information.
Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third‑parties for hires made.
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Sales Associate
role at
EXPRESS .
Store Name: Del Amo Fashion Cnt
Seniority level: Entry level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Retail
Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
Follow company policies and procedures to ensure the safety of all associates and customers.
Assist with product launch changes according to company SOP.
Provide a great customer experience.
Deliver on all aspects of the customer experience model.
Process transactions quickly and accurately, reducing customers' wait time.
Positively resolve customer service‑related issues as they arise, determine resolution or escalation, and communicate all issues and resolutions to Store Management.
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Other essential functions may occur as directed by your supervisor.
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 0-2 years of relevant job experience – minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non‑business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Benefits And Compensation PHOENIX offers a range of benefits to help protect full‑time associate's health and long‑term financial security:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part‑time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance and more. Additionally, part‑time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Part‑time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide. Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Pay Range: $16.50 – $23.10 per hour
Equal Opportunity Statement An equal opportunity employer, PHOENIX, does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say 'Associate Relations' or email AssociateRelations@Express.com with your request and contact information.
Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third‑parties for hires made.
#J-18808-Ljbffr