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Girl Scouts of the USA

Coordinator, Sales Lead

Girl Scouts of the USA, New York, New York, us, 10261

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Coordinator, Sales Lead

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Girl Scouts of the USA .

Overview Founded in 1912,

Girl Scouts of the USA

(GSUSA) is the preeminent leadership development organization for girls and the leading authority on their healthy development. Millions of Girl Scout alums worldwide have achieved incredible things in public policy, medicine, journalism, sports, science, technology, art, and entertainment.

About Us As a mission‑driven organization, GSUSA champions girls as they explore their worlds, try new things, and develop courage, confidence, and character to make the world a better place. The GSUSA team works with 111 local councils and USA Girl Scouts Overseas to deliver our life‑changing Girl Scout Leadership Experience.

Position Summary The Coordinator, Sales Lead for Girl Scout Central at GSUSA National Headquarters supports the daily operations and overall goals of the retail shop. The role assists with sales activities, basic inventory tasks, merchandising, and the execution of events and promotions and serves as an ambassador of the Girl Scout Movement.

ESSENTIAL RESPONSIBILITIES

Provide friendly, attentive, and professional customer service to all visitors.

Assist with daily store operations including POS transactions, opening/closing tasks, and maintaining a clean, organized shop environment.

Support store sales by helping customers find products and sharing product knowledge.

Assist in setting up merchandise displays and maintaining visual standards to support Girl Scout brand awareness.

Help prepare promotional materials and in‑store displays for events and seasonal initiatives.

Support routine inventory tasks, including receiving shipments, restocking, organizing backstock, and participating in cycle counts and annual inventory.

Maintain familiarity with store systems and procedures, including Opsuite POS functions.

Assist with basic paperwork, sales reports, and administrative tasks as directed by Shop Management.

Help set up, prepare materials, and support activities for troop visits, programs, and large customer groups.

Assist with the execution of in‑store events and promotions designed to increase engagement and traffic.

Work with Shop Management to support new shop initiatives by gathering customer feedback and helping with simple tracking or setting up needs.

Contribute ideas to improving customer experience, store operations, or merchandising.

When the Shop Manager or Shop Associate is unavailable, assist with routine decisions and day‑to‑day operational needs, with guidance from GSM Senior Management.

Required Competencies

Strong customer service skills with the ability to respond professionally and with appropriate urgency.

Basic understanding of retail operations and systems, including Opsuite (or similar POS) and NetSuite (or similar).

Clear written and verbal communication skills.

Basic computer proficiency (Word, Excel, Outlook).

Ability to identify opportunities for improvement and contribute to a positive, solutions‑oriented environment.

Reliable availability, including early mornings, evenings, and occasional overtime.

Solid basic problem‑solving skills.

Required Technical Skills

Office 365 or similar suites

Competency with Point of Sale and Inventory Management systems is a plus

Competency in PowerPoint or similar presentation software

Competency in Microsoft Excel or similar software

Required Education and Experience

Bachelor’s degree or equivalent experience

Minimum of one (1) year experience in a non‑profit environment is a plus. Retail store management experience is a plus.

PHYSICAL DEMANDS

Regularly required to talk and hear.

Must be able to stand for extended periods, stock shelves, and lift up to 25 pounds in a retail store environment.

WORK ENVIRONMENT This job operates in a professional office environment.

POSITION TYPE / EXPECTED HOURS OF WORK Full‑time. Days and hours of work are Monday through Saturday with a 35‑hour per week schedule. Occasional evening and weekend work may be required as job duties demand. Because of the nature of retail and needs of the business, scheduled hours may not be identical week to week.

SALARY RANGE $45,000 – $50,000. Actual pay will vary based on experience and other factors.

Benefits

20 days of paid time off, 2 floating holidays, and 9 workplace holidays per year, plus paid holiday year‑end office closure between Christmas and New Year's.

Medical and behavioral health coverage with plan options for individual and family coverage, including wellness, hospitalization, and fertility assistance.

Both plans include GSUSA partial subsidy of premium costs.

Dental and vision coverage.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs), including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts.

Company‑paid life insurance.

Flexible work arrangements.

12 weeks of paid parental leave.

401(k) with company match.

Sick leave.

Short‑ and long‑term disability for salary continuation.

Health and wellness classes and activities throughout the year.

AAP/EEO Statement GSUSA is an equal employment opportunity employer.

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