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Huntington National Bank

REMOTE - Outbound Sales Associate - Merchant Services

Huntington National Bank, Detroit, Michigan, United States, 48228

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REMOTE - Outbound Sales Associate - Merchant Services

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Huntington National Bank .

Summary Responsible for selling merchant services by setting appointments for, or transferring business customers leads to Sales Advisors, to conduct more robust solutioning conversations. You will connect with business owners and set the stage for better cash flow and payments collection services conversations to meet assigned production goals. You will partner closely with merchant services sales team members and leaders and communicate with bank colleagues as necessary to keep them apprised of your calling efforts.

Duties & Responsibilities

Place outbound calls through a variety of lead sources; discover needs of customers; explain the high‑level features and benefits of merchant products and services; recommend appointment with sales advisor and schedule those appointments in order to meet assigned production goals.

Actively prospect and build relationships with new clients, converting leads into valuable appointments. Leverage partners to learn products and services in order to maximize cross‑sales opportunities.

Accurately report all leads and status updates within the CRM (customer relationship management system) and understand trends in your sales behaviors by using dashboards and reports.

Stay informed about industry trends, competitive offerings, and client needs to identify new cross‑selling opportunities.

Adhere to all company policies and procedures, including compliance regulations related to the payments industry.

Perform other duties and projects as assigned.

Basic Qualifications

High School Diploma, GED, or equivalent

2 years of sales experience in financial services, especially merchant services

Preferred Qualifications

Exceptional communication and relationship‑building skills.

Proven ability to close deals and achieve ambitious targets.

Sales expertise in the business space from $0‑$3 million in annual sales.

Expertise in virtual sales in a call center environment.

Ability to multitask in a fast‑paced environment.

Strong problem‑solving skills and a customer‑centric approach.

Juggle complex tasks efficiently within a fast‑paced environment.

Participate in occasional team meetings in person.

Utilize technology effectively to manage your workload and client relationships.

Approach challenges creatively and find solutions that benefit both clients and the bank.

Proficiency in MS Office suite and willingness to travel minimally.

2‑5 years’ experience in merchant services sales in a call center environment

Bonus points for fluency in an additional language

Proficiency in Salesforce

Exempt Status No

Workplace Type Remote

Compensation $21.00 - $31.00 Hourly. The compensation range represents the low and high end of the base compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. Colleagues in this position are also eligible to participate in an applicable incentive compensation plan. In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO).

Equal Opportunity Employer Huntington is an Equal Opportunity Employer.

Disclaimer Tobacco‑Free Hiring Practice: Visit Huntington's Career Web Site for more details.

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