Sun Auto Tire & Service
Sales and Service Advisor – Poway
Sun Auto Tire & Service invites you to join our team as a Sales and Service Advisor in Poway, California.
Evans Tire & Service Centers have been servicing vehicles in San Diego since 1976. Our team has over 50 years of combined experience maintaining all makes and models, and we pride ourselves on creating a family‑like atmosphere for our team and customers.
COMPENSATION:
up to $85,000 per year, depending on experience (Hourly + Bonus).
Responsibilities
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
Listen to and thoroughly document customers’ concerns; inspect the vehicle and refer to service history to accurately identify and verify service needs.
Recommend services according to appropriate knowledge, clearly communicate any additional recommendations from the Automotive Technician so customers can make an informed decision, and document all recommendations in the customer file.
Promote the sale of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customers with an accurate quote that includes cost and time of completion for services approved by the customer, and give updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer’s ticket, including a review of the completed multi‑point inspection and explanation of applicable warranties.
Conduct post‑repair and declined‑services follow‑up phone calls to ensure customer satisfaction.
Track all new returns, core returns, and warranty parts for individual customers.
Carry out any other duties as assigned.
Employee Benefits
Competitive Bi‑Weekly Pay
Tuition Reimbursement
Paid Vacation and Paid Sick Time
Six Paid Holidays
Medical, Dental, and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted services on personal and immediate family vehicles
Opportunity for advancement
Qualifications
Must be at least 18 years of age.
Availability to work five days per week, including Saturdays.
Prior experience as a Service Advisor is helpful but not required; professional appearance and proven ability to work in a process‑driven environment.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Referrals increase your chances of interviewing at Sun Auto Tire & Service by 2x.
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Evans Tire & Service Centers have been servicing vehicles in San Diego since 1976. Our team has over 50 years of combined experience maintaining all makes and models, and we pride ourselves on creating a family‑like atmosphere for our team and customers.
COMPENSATION:
up to $85,000 per year, depending on experience (Hourly + Bonus).
Responsibilities
Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
Listen to and thoroughly document customers’ concerns; inspect the vehicle and refer to service history to accurately identify and verify service needs.
Recommend services according to appropriate knowledge, clearly communicate any additional recommendations from the Automotive Technician so customers can make an informed decision, and document all recommendations in the customer file.
Promote the sale of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
Provide customers with an accurate quote that includes cost and time of completion for services approved by the customer, and give updates throughout the day on the status of their services.
Follow proper procedures when cashing out a customer’s ticket, including a review of the completed multi‑point inspection and explanation of applicable warranties.
Conduct post‑repair and declined‑services follow‑up phone calls to ensure customer satisfaction.
Track all new returns, core returns, and warranty parts for individual customers.
Carry out any other duties as assigned.
Employee Benefits
Competitive Bi‑Weekly Pay
Tuition Reimbursement
Paid Vacation and Paid Sick Time
Six Paid Holidays
Medical, Dental, and Vision Insurance
Life Insurance (Company paid)
401(k) Retirement Savings Plan with Company Match
Discounted services on personal and immediate family vehicles
Opportunity for advancement
Qualifications
Must be at least 18 years of age.
Availability to work five days per week, including Saturdays.
Prior experience as a Service Advisor is helpful but not required; professional appearance and proven ability to work in a process‑driven environment.
Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Referrals increase your chances of interviewing at Sun Auto Tire & Service by 2x.
#J-18808-Ljbffr