Comcast
Retail Sales Consultant (Monroe) – Comcast
Comcast is a Fortune 50 leader that drives innovation to create the world's best entertainment and online experiences. We set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience. Works with moderate supervision and is accountable for individual results and impact on team. Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Takes a customer-first approach with all customer interactions. Achieves sales and customer experience goals and objectives. Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent. Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate. Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates. Complies with all company and retail operational policies and procedures. Completes training requirements and actively engages in team huddles and learning. Knows and understands sales compensation plan and its key elements. Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills
Customer-Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self Motivation Critical Thinking, Problem Solving Resilience Communication Professional Integrity Education
High School Diploma / GED Relevant Work Experience
2-5 Years Employment Type
Full-time Seniority Level
Entry level Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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Comcast is a Fortune 50 leader that drives innovation to create the world's best entertainment and online experiences. We set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary
Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience. Works with moderate supervision and is accountable for individual results and impact on team. Core Responsibilities
Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Takes a customer-first approach with all customer interactions. Achieves sales and customer experience goals and objectives. Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent. Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate. Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates. Complies with all company and retail operational policies and procedures. Completes training requirements and actively engages in team huddles and learning. Knows and understands sales compensation plan and its key elements. Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To
Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills
Customer-Focused Workplace Organization Persuasion Teamwork Technical Knowledge Self Motivation Critical Thinking, Problem Solving Resilience Communication Professional Integrity Education
High School Diploma / GED Relevant Work Experience
2-5 Years Employment Type
Full-time Seniority Level
Entry level Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
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