Hoya Vision Care
Key Account Manager Wholesale Channel - Remote Position
Hoya Vision Care, Lewisville, Texas, us, 75029
Key Account Manager Wholesale Channel – Remote Position
Apply for the key account manager role at
Hoya Vision Care .
ESSENTIAL DUTIES & RESPONSIBILITIES
Sales performance and customer relations
Developing a trusted advisor relationship with the Wholesale customers to help them grow their branded product sales and overall business
Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within the territory
Developing and maintaining strong working relationships with lab partners to ensure successful customer relations and achievement of sales objectives
Consistently achieving established sales goals
Communicating with Regional Sales Managers, RVPs, Senior Director, Strategic Accounts & VP Sales on an ongoing basis regarding plans of action
Goal/Objective: Obtain a minimum of $1,000,000 of additional sales within the next 12 months
ACCOUNT PLANNING
Monitors and analyzes market to determine account volume, potential and needs
Partners with lab partners to achieve sales performance targets
Develops and utilizes call schedules and key account business plans to effectively plan territory activities
Partner with lab personnel to identify and have in‑depth understanding of account opportunities and adjust call schedules and business plans accordingly
Trains Customer Service Personnel and partner lab reps on products and promotions
Monitors key competitor activities within the region, understands competitor pricing, and gathers competitive intelligence to implement competitive sales strategies
Manages assigned sales budget with emphasis on sales volume, Cycle Plan initiatives, travel and account seminars
Possesses detailed understanding of accounts, opportunities and needs, and creates credibility in business planning activities
Builds and implements a strategy for all accounts and creates an in‑depth strategy for key accounts; reviews plans with Territory Sales Manager and Regional Sales Manager quarterly
Effectively utilizes analytical tools and software applications to manage Territory accounts (Cognos, Excel, Act and others)
ACCOUNT SELLING
Develops customized account programs including pricing, coop A&P, shipping, rebates and credit terms for review and approval of appropriate department heads
Uses consultative selling approach with customers that drives sales and establishes long‑term business partnership
Varies professional selling approach based on segmentation, audience and wholesale’s business approach
Conducts and plans highly effective account seminars for large and small audiences
Educates and trains customers to be proficient with dispensing Hoya’s products
ACCOUNT SERVICE
Anticipates customer needs/issues, addresses proactively, resolves issues in a timely manner and builds stronger relationships
Partners with lab when addressing customer needs while maintaining a professional image
Demonstrates an obsession for customer service through customer involvement
Effectively completes requested tasks from management and corporate office in a timely manner
KEY COMPETENCIES
Problem Solving – Identify and resolve problems timely, gather and analyze information, develop alternative solutions, negotiate best commercial programs
Customer Service – Manage difficult or emotional customer situations professionally, respond promptly, solicit feedback, meet commitments
Business Acumen – Understand basic P&L statements, balance sheets, break‑even analysis, and manipulate spreadsheets
Interpersonal Skills – Solve conflict professionally, maintain confidentiality, listen without interrupting, keep emotions under control, remain open to new ideas
Oral Communication – Speak clearly and persuasively, listen, respond well to questions, demonstrate strong presentation skills, participate in meetings
Written Communication – Produce well‑written customer programs and agreement documentation; write commercial details of contracts
Judgment – Make thorough business decisions, exhibit sound judgment, make timely decisions
Motivation – Set and achieve challenging goals, demonstrate persistence and overcome obstacles, measure self against excellence
Attendance/Punctuality – Consistently at work and on time, cover responsibilities when absent, arrive at meetings prepared
Dependability – Follow instructions, respond to management direction, take responsibility, keep commitments, commit to long hours when needed
Diversity – Promote a harassment‑free environment
Ethics – Treat people with respect, keep commitments, inspire trust, act with integrity and uphold values
Organizational Support – Follow policies and procedures, support organization’s goals and values
Adaptability – Adapt to changes, manage competing demands, change approach to fit the situation, deal with frequent change
EDUCATION AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree strongly preferred
Minimum of 5 years outside sales experience strongly preferred
Demonstrated computer skills, presentation skills, customer service experience or client relations strongly preferred
Must be able to travel up to 75% of the time and have an acceptable Motor Vehicle Record (MVR) per Hoya’s MVR policy
Essential Skills Required
Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general PC navigation, contact management system, sales analytical tools)
Salesforce or CRM experience a plus
Power BI
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Sales and Business Development
Industries Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Hoya Vision Care by 2x
#J-18808-Ljbffr
Hoya Vision Care .
ESSENTIAL DUTIES & RESPONSIBILITIES
Sales performance and customer relations
Developing a trusted advisor relationship with the Wholesale customers to help them grow their branded product sales and overall business
Utilizing corporate tools and applications to document, plan, monitor, and meet sales objectives within the territory
Developing and maintaining strong working relationships with lab partners to ensure successful customer relations and achievement of sales objectives
Consistently achieving established sales goals
Communicating with Regional Sales Managers, RVPs, Senior Director, Strategic Accounts & VP Sales on an ongoing basis regarding plans of action
Goal/Objective: Obtain a minimum of $1,000,000 of additional sales within the next 12 months
ACCOUNT PLANNING
Monitors and analyzes market to determine account volume, potential and needs
Partners with lab partners to achieve sales performance targets
Develops and utilizes call schedules and key account business plans to effectively plan territory activities
Partner with lab personnel to identify and have in‑depth understanding of account opportunities and adjust call schedules and business plans accordingly
Trains Customer Service Personnel and partner lab reps on products and promotions
Monitors key competitor activities within the region, understands competitor pricing, and gathers competitive intelligence to implement competitive sales strategies
Manages assigned sales budget with emphasis on sales volume, Cycle Plan initiatives, travel and account seminars
Possesses detailed understanding of accounts, opportunities and needs, and creates credibility in business planning activities
Builds and implements a strategy for all accounts and creates an in‑depth strategy for key accounts; reviews plans with Territory Sales Manager and Regional Sales Manager quarterly
Effectively utilizes analytical tools and software applications to manage Territory accounts (Cognos, Excel, Act and others)
ACCOUNT SELLING
Develops customized account programs including pricing, coop A&P, shipping, rebates and credit terms for review and approval of appropriate department heads
Uses consultative selling approach with customers that drives sales and establishes long‑term business partnership
Varies professional selling approach based on segmentation, audience and wholesale’s business approach
Conducts and plans highly effective account seminars for large and small audiences
Educates and trains customers to be proficient with dispensing Hoya’s products
ACCOUNT SERVICE
Anticipates customer needs/issues, addresses proactively, resolves issues in a timely manner and builds stronger relationships
Partners with lab when addressing customer needs while maintaining a professional image
Demonstrates an obsession for customer service through customer involvement
Effectively completes requested tasks from management and corporate office in a timely manner
KEY COMPETENCIES
Problem Solving – Identify and resolve problems timely, gather and analyze information, develop alternative solutions, negotiate best commercial programs
Customer Service – Manage difficult or emotional customer situations professionally, respond promptly, solicit feedback, meet commitments
Business Acumen – Understand basic P&L statements, balance sheets, break‑even analysis, and manipulate spreadsheets
Interpersonal Skills – Solve conflict professionally, maintain confidentiality, listen without interrupting, keep emotions under control, remain open to new ideas
Oral Communication – Speak clearly and persuasively, listen, respond well to questions, demonstrate strong presentation skills, participate in meetings
Written Communication – Produce well‑written customer programs and agreement documentation; write commercial details of contracts
Judgment – Make thorough business decisions, exhibit sound judgment, make timely decisions
Motivation – Set and achieve challenging goals, demonstrate persistence and overcome obstacles, measure self against excellence
Attendance/Punctuality – Consistently at work and on time, cover responsibilities when absent, arrive at meetings prepared
Dependability – Follow instructions, respond to management direction, take responsibility, keep commitments, commit to long hours when needed
Diversity – Promote a harassment‑free environment
Ethics – Treat people with respect, keep commitments, inspire trust, act with integrity and uphold values
Organizational Support – Follow policies and procedures, support organization’s goals and values
Adaptability – Adapt to changes, manage competing demands, change approach to fit the situation, deal with frequent change
EDUCATION AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor’s degree strongly preferred
Minimum of 5 years outside sales experience strongly preferred
Demonstrated computer skills, presentation skills, customer service experience or client relations strongly preferred
Must be able to travel up to 75% of the time and have an acceptable Motor Vehicle Record (MVR) per Hoya’s MVR policy
Essential Skills Required
Demonstrated computer skills (Excel, PowerPoint, Word, Outlook, general PC navigation, contact management system, sales analytical tools)
Salesforce or CRM experience a plus
Power BI
Seniority Level Mid‑Senior level
Employment Type Contract
Job Function Sales and Business Development
Industries Medical Equipment Manufacturing
Referrals increase your chances of interviewing at Hoya Vision Care by 2x
#J-18808-Ljbffr