Bene-Care
Bene-Care: Property & Casualty Account Coordinator - Rochester
Bene-Care, Webster, New York, United States
Property & Casualty Account Coordinator - Rochester
Join Bene-Care as a Property & Casualty Account Coordinator! Bene-Care is a family‑built, service‑driven partner in full‑service insurance and workforce solutions. Based in Rochester, NY, we help businesses thrive through custom strategies in employee benefits, property & casualty insurance, payroll, HR, and TPA services. We take a consultative, service‑first approach to every client relationship and pride ourselves on innovation, accountability, and long‑term growth.
Location:
Rochester, NY Employment Type:
Full‑time, Hybrid Schedule:
Monday‑Friday, Full‑time Salary:
$60,000 - $80,000+ (based on experience)
Position Summary The Property & Casualty Account Coordinator plays a key role in delivering high‑quality service and administrative support within the Property & Casualty department. This position supports clients, internal teams, and carriers by ensuring accurate documentation, timely processing, and exceptional service across all stages of the policy lifecycle. The ideal candidate is detail‑oriented, customer‑focused, and able to manage multiple responsibilities in a fast‑paced environment. Industry experience is a must for this role. As part of a company with multiple career pathways, you’ll have room to explore future opportunities – including sales – wherever your strengths and interests take you, contingent upon availability of position, experience and performance.
Essential Duties and Responsibilities
Provide prompt, accurate, and professional customer service across all lines of business.
Respond to client inquiries related to coverages, policy changes, eligibility, billing clarification, claims, and transfers.
Partner closely with the sales representative to guide clients through the renewal process, ensuring a seamless experience through clear communication and timely follow‑up.
Accurate and timely processing of all account transactions, including but not limited to endorsements, certificates, cancellations, and audits.
Update agency management system to reflect all client communication and coverage information.
Maintain strong personal initiative, attention to detail, and commitment to quality.
Perform additional service or administrative duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
A valid NYS Property & Casualty License is required.
2+ years of experience in the commercial lines/P&C commercial insurance field.
Bachelor's degree in business or a related field preferred.
Knowledge of Vertafore AMS360 Software is preferred.
Proficiency in Microsoft Office applications; Word, Excel, Outlook.
Ability to work both independently and as a team player.
Thrives in a fast‑paced environment and consistently meets tight deadlines.
Strong attention to detail and effective time‑management skills.
Demonstrated excellence in organization as well as in written and verbal communication.
Ability to build relationships with clients and insurance carrier partners.
Department and Reporting Department:
P&C Division Reports To:
P&C Division Manager FLSA Status:
Non‑Exempt
Physical Demands Primarily office‑based with regular computer, phone, and document processing activity. Occasional lifting of light office materials (up to 25 lbs).
Work Conditions This role is based at Bene‑Care's office, offering a collaborative workspace with modern tools, adequate lighting, ventilation, and comfortable temperatures.
Equal Opportunity Employer:
Bene‑Care is an Equal Opportunity Employer and complies with ADA regulations as applicable.
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Location:
Rochester, NY Employment Type:
Full‑time, Hybrid Schedule:
Monday‑Friday, Full‑time Salary:
$60,000 - $80,000+ (based on experience)
Position Summary The Property & Casualty Account Coordinator plays a key role in delivering high‑quality service and administrative support within the Property & Casualty department. This position supports clients, internal teams, and carriers by ensuring accurate documentation, timely processing, and exceptional service across all stages of the policy lifecycle. The ideal candidate is detail‑oriented, customer‑focused, and able to manage multiple responsibilities in a fast‑paced environment. Industry experience is a must for this role. As part of a company with multiple career pathways, you’ll have room to explore future opportunities – including sales – wherever your strengths and interests take you, contingent upon availability of position, experience and performance.
Essential Duties and Responsibilities
Provide prompt, accurate, and professional customer service across all lines of business.
Respond to client inquiries related to coverages, policy changes, eligibility, billing clarification, claims, and transfers.
Partner closely with the sales representative to guide clients through the renewal process, ensuring a seamless experience through clear communication and timely follow‑up.
Accurate and timely processing of all account transactions, including but not limited to endorsements, certificates, cancellations, and audits.
Update agency management system to reflect all client communication and coverage information.
Maintain strong personal initiative, attention to detail, and commitment to quality.
Perform additional service or administrative duties as assigned.
Minimum Qualifications (Knowledge, Skills, and Abilities)
A valid NYS Property & Casualty License is required.
2+ years of experience in the commercial lines/P&C commercial insurance field.
Bachelor's degree in business or a related field preferred.
Knowledge of Vertafore AMS360 Software is preferred.
Proficiency in Microsoft Office applications; Word, Excel, Outlook.
Ability to work both independently and as a team player.
Thrives in a fast‑paced environment and consistently meets tight deadlines.
Strong attention to detail and effective time‑management skills.
Demonstrated excellence in organization as well as in written and verbal communication.
Ability to build relationships with clients and insurance carrier partners.
Department and Reporting Department:
P&C Division Reports To:
P&C Division Manager FLSA Status:
Non‑Exempt
Physical Demands Primarily office‑based with regular computer, phone, and document processing activity. Occasional lifting of light office materials (up to 25 lbs).
Work Conditions This role is based at Bene‑Care's office, offering a collaborative workspace with modern tools, adequate lighting, ventilation, and comfortable temperatures.
Equal Opportunity Employer:
Bene‑Care is an Equal Opportunity Employer and complies with ADA regulations as applicable.
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