Mii amo, a destination spa
Director of Housekeeping – Mii amo, a destination spa
Are you outgoing, energetic, passionate, and authentic? Enchantment Resort is the perfect spot for you! At Enchantment, we work together to create and deliver extraordinary experience for all guests and team members here at the resort. Our culture is fast‑paced, collaborative, inclusive, engaging, and we have one of the best views you’ll ever find! Come join us!
Basic Function Maintain the cleanliness of guest rooms, public areas, and back‑of‑house excluding kitchen areas. Supervise all housekeeping areas for smooth, efficient operation. Control furniture and fixture upkeep.
Work Performed
Interview, hire, orient and discipline employees.
Conduct inspections of all resort areas and correct as necessary.
Update departmental job descriptions for each category.
Control, request and purchase items and supplies for all guest rooms and maintain established par levels.
Keep records of linen inventory.
Ensure lost and found procedures are followed.
Set up and maintain an ongoing training program for all job functions.
Meet with guests and owners to address complaints and requests.
Control housekeeping budget and labor costs.
Maintain close contact with outside contractors.
Maintain goodwill, sense of fairness and an open‑door policy toward employees.
Frequently test new products and materials to maintain efficiency.
Ensure all machinery used in the department is maintained.
Coordinate with Engineering for preventive maintenance schedules to avoid breakdowns.
Stay in contact with other department heads and management.
Create a positive guest and owner experience.
Other duties as assigned.
Supervision Exercised Housekeeping Staff, Housekeeping Supervisors, Housekeeping Managers.
Supervision Received Director of Rooms.
Responsibility & Authority
Manage cleanliness of all rooms and public areas throughout the resort.
Manage and direct budget and payroll for the Housekeeping department.
Direct and motivate housekeeping staff.
Maintain good working relationships with vendors.
Manage housekeeping operations and staff.
Minimum Requirements College degree or equivalent experience. Minimum five years of managerial experience, with at least two years at an Executive or Assistant Executive Housekeeper level. Thorough knowledge of hotel/resort operations with budgeting experience. Strong organizational, written and verbal communication skills. Computer skills required. Strong interpersonal skills. Working knowledge of Spanish strongly preferred.
Physical Requirements
40% sitting, 60% walking, standing and bending.
Lift or carry up to 50 lbs.
Hearing and manual dexterity.
Distance vision 1–3 feet.
Use of cleaning solutions, room spray & bug spray.
Ability to work in all types of weather conditions.
Ability to drive golf cart.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing (Hospitality)
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Basic Function Maintain the cleanliness of guest rooms, public areas, and back‑of‑house excluding kitchen areas. Supervise all housekeeping areas for smooth, efficient operation. Control furniture and fixture upkeep.
Work Performed
Interview, hire, orient and discipline employees.
Conduct inspections of all resort areas and correct as necessary.
Update departmental job descriptions for each category.
Control, request and purchase items and supplies for all guest rooms and maintain established par levels.
Keep records of linen inventory.
Ensure lost and found procedures are followed.
Set up and maintain an ongoing training program for all job functions.
Meet with guests and owners to address complaints and requests.
Control housekeeping budget and labor costs.
Maintain close contact with outside contractors.
Maintain goodwill, sense of fairness and an open‑door policy toward employees.
Frequently test new products and materials to maintain efficiency.
Ensure all machinery used in the department is maintained.
Coordinate with Engineering for preventive maintenance schedules to avoid breakdowns.
Stay in contact with other department heads and management.
Create a positive guest and owner experience.
Other duties as assigned.
Supervision Exercised Housekeeping Staff, Housekeeping Supervisors, Housekeeping Managers.
Supervision Received Director of Rooms.
Responsibility & Authority
Manage cleanliness of all rooms and public areas throughout the resort.
Manage and direct budget and payroll for the Housekeeping department.
Direct and motivate housekeeping staff.
Maintain good working relationships with vendors.
Manage housekeeping operations and staff.
Minimum Requirements College degree or equivalent experience. Minimum five years of managerial experience, with at least two years at an Executive or Assistant Executive Housekeeper level. Thorough knowledge of hotel/resort operations with budgeting experience. Strong organizational, written and verbal communication skills. Computer skills required. Strong interpersonal skills. Working knowledge of Spanish strongly preferred.
Physical Requirements
40% sitting, 60% walking, standing and bending.
Lift or carry up to 50 lbs.
Hearing and manual dexterity.
Distance vision 1–3 feet.
Use of cleaning solutions, room spray & bug spray.
Ability to work in all types of weather conditions.
Ability to drive golf cart.
Seniority Level Director
Employment Type Full‑time
Job Function Management and Manufacturing (Hospitality)
#J-18808-Ljbffr