Arthur J. Gallagher & Co. (AJG)
Merger Integration Go-Live Support – Select Inside Sales SME
Arthur J. Gallagher & Co. (AJG), Rolling Meadows, Illinois, United States, 60008
Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.
Overview
As the Merger Integration Go‑Live Support – Select Inside Sales Subject Matter Expert (SME), you will play a pivotal role in ensuring the successful integration of acquired businesses into our Select Inside Sales operations. This role will focus on providing hands‑on support during the "go live" phase of mergers and acquisitions (M&A), acting as a key resource for both internal teams and newly integrated colleagues. The SME will ensure a smooth transition, operational efficiency, and alignment with Gallagher’s sales strategies, tools, and best practices.
How You’ll Make an Impact Go Live Support:
Serve as the primary point of contact during the go live phase of M&A integrations for the Select Inside Sales division.
Provide real‑time support to sales teams, addressing operational, system, and process‑related questions or challenges.
Troubleshoot issues and elevate as needed to ensure minimal disruption to sales operations and client service.
Subject Matter Expertise:
Act as a trusted advisor on Select Inside Sales processes, systems, and workflows.
Share deep knowledge of Gallagher’s sales tools, platforms, and best practices to ensure alignment with organizational standards.
Provide training and guidance to newly integrated sales teams to help them adapt to Gallagher’s systems and processes.
Collaboration and Communication:
Partner with M&A project teams, IT, operations, and leadership to ensure a seamless transition.
Collaborate with cross‑functional teams to identify and address integration challenges.
Communicate updates, progress, and key learnings to stakeholders throughout the go live process.
Process Improvement:
Identify opportunities to enhance the go live process and contribute to the development of best practices for future M&A integrations.
Document lessons learned and provide feedback to improve the overall M&A integration framework.
About You 4+ years’ experience in Inside Sales, with a strong understanding of sales operations, systems, and workflows.
P&C License.
Keen understanding of professional and industry standards/practices.
Proficiency in Microsoft Office.
Ability to travel overnight and/or day travel up to 50% of the time.
Skills for Success Deep expertise in Inside Sales strategies, processes, and systems.
Strong problem‑solving and troubleshooting skills, with the ability to think on your feet in high‑pressure situations.
Excellent communication and interpersonal skills, with the ability to build relationships and collaborate across teams.
Proficiency in Gallagher’s sales systems and tools (or similar platforms) is a plus.
Strong communicator at all levels, both written and verbal.
Ability to coach and provide direct feedback.
Proficient in using technology as a tool to maximize productivity and quality.
Consistently delivers high quality work on a timely basis.
Keen problem‑solving skills, focusing solutions on the root cause.
#APIntegration #Select
Compensation and Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance.
401(K) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other benefits include:
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
Charitable matching gift program.
And more…
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We Value Inclusion and Diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#J-18808-Ljbffr
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients’ risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters, think of Gallagher.
Overview
As the Merger Integration Go‑Live Support – Select Inside Sales Subject Matter Expert (SME), you will play a pivotal role in ensuring the successful integration of acquired businesses into our Select Inside Sales operations. This role will focus on providing hands‑on support during the "go live" phase of mergers and acquisitions (M&A), acting as a key resource for both internal teams and newly integrated colleagues. The SME will ensure a smooth transition, operational efficiency, and alignment with Gallagher’s sales strategies, tools, and best practices.
How You’ll Make an Impact Go Live Support:
Serve as the primary point of contact during the go live phase of M&A integrations for the Select Inside Sales division.
Provide real‑time support to sales teams, addressing operational, system, and process‑related questions or challenges.
Troubleshoot issues and elevate as needed to ensure minimal disruption to sales operations and client service.
Subject Matter Expertise:
Act as a trusted advisor on Select Inside Sales processes, systems, and workflows.
Share deep knowledge of Gallagher’s sales tools, platforms, and best practices to ensure alignment with organizational standards.
Provide training and guidance to newly integrated sales teams to help them adapt to Gallagher’s systems and processes.
Collaboration and Communication:
Partner with M&A project teams, IT, operations, and leadership to ensure a seamless transition.
Collaborate with cross‑functional teams to identify and address integration challenges.
Communicate updates, progress, and key learnings to stakeholders throughout the go live process.
Process Improvement:
Identify opportunities to enhance the go live process and contribute to the development of best practices for future M&A integrations.
Document lessons learned and provide feedback to improve the overall M&A integration framework.
About You 4+ years’ experience in Inside Sales, with a strong understanding of sales operations, systems, and workflows.
P&C License.
Keen understanding of professional and industry standards/practices.
Proficiency in Microsoft Office.
Ability to travel overnight and/or day travel up to 50% of the time.
Skills for Success Deep expertise in Inside Sales strategies, processes, and systems.
Strong problem‑solving and troubleshooting skills, with the ability to think on your feet in high‑pressure situations.
Excellent communication and interpersonal skills, with the ability to build relationships and collaborate across teams.
Proficiency in Gallagher’s sales systems and tools (or similar platforms) is a plus.
Strong communicator at all levels, both written and verbal.
Ability to coach and provide direct feedback.
Proficient in using technology as a tool to maximize productivity and quality.
Consistently delivers high quality work on a timely basis.
Keen problem‑solving skills, focusing solutions on the root cause.
#APIntegration #Select
Compensation and Benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
Medical/dental/vision plans, which start from day one!
Life and accident insurance.
401(K) and Roth options.
Tax‑advantaged accounts (HSA, FSA).
Educational expense reimbursement.
Paid parental leave.
Other benefits include:
Digital mental health services (Talkspace).
Flexible work hours (availability varies by office and job function).
Training programs.
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
Charitable matching gift program.
And more…
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We Value Inclusion and Diversity Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non‑conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer‑employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
#J-18808-Ljbffr