Wyndham - Mall of America, Bloomington, MN
Sales Coordinator Wyndham Hotel, Bloomington MN
Wyndham - Mall of America, Bloomington, MN, Bloomington, Minnesota, United States
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable
Sales Coordinator
for the Wyndham Bloomington Mall of America Hotel in Bloomington Minnesota. $19.00 - $20.00 per hour.
Job Purpose Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Provide support to the sales team in executing contracts, proposals, and correspondence
Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
Conduct site tours
Assist as needed with hotel and sales related functions, parties and blitzes
Oversee and create social networking sites
Prepare and send out direct mail projects, sales packets and collateral
Provide assistance to the Director and/or Manager of Sales and Marketing
Effectively communicate and coordinate the guest’s request with other departments
Answer and Respond to incoming telephone calls
Oversee office equipment maintenance
Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events
Type Banquet Event Orders (BEO’s), route event orders to proper departments
Maintain the filing system
Maintain the trace System
Set up new files as needed
Maintain weekly Reader file
Responsible for spelling accuracy and professional appearance of correspondence
Inventory and maintain office supplies
Produce weekly productivity reports for sales meetings
May be asked to take accurate minutes of all sales meetings
Perform site inspections when no sales manager is available
Provide assistance to group leaders when necessary
Responsible for timely completion of monthly group status report
Perform other duties as assigned
Take every opportunity to amaze the guests
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.
Qualifications and Requirements High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following
Proficient in Microsoft Word, Excel and PowerPoint
Available to meet Guests and assist with welcome/check-in which may include week-ends
Basic administrative knowledge such as business letters and telephone etiquette
Other
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
#J-18808-Ljbffr
Sales Coordinator
for the Wyndham Bloomington Mall of America Hotel in Bloomington Minnesota. $19.00 - $20.00 per hour.
Job Purpose Assist sales managers and front desk in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Provide support to the sales team in executing contracts, proposals, and correspondence
Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space
Conduct site tours
Assist as needed with hotel and sales related functions, parties and blitzes
Oversee and create social networking sites
Prepare and send out direct mail projects, sales packets and collateral
Provide assistance to the Director and/or Manager of Sales and Marketing
Effectively communicate and coordinate the guest’s request with other departments
Answer and Respond to incoming telephone calls
Oversee office equipment maintenance
Responsible for managing all meeting room reservations and coordinating details with other departments including group agreements and set-up of meeting room.
Coordinate and ensure the delivery of requested equipment and/or food for meeting rooms and special events
Type Banquet Event Orders (BEO’s), route event orders to proper departments
Maintain the filing system
Maintain the trace System
Set up new files as needed
Maintain weekly Reader file
Responsible for spelling accuracy and professional appearance of correspondence
Inventory and maintain office supplies
Produce weekly productivity reports for sales meetings
May be asked to take accurate minutes of all sales meetings
Perform site inspections when no sales manager is available
Provide assistance to group leaders when necessary
Responsible for timely completion of monthly group status report
Perform other duties as assigned
Take every opportunity to amaze the guests
Ensures all guests are being treated in an efficient and courteous manner and that all Company standards are being applied.
Qualifications and Requirements High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following
Proficient in Microsoft Word, Excel and PowerPoint
Available to meet Guests and assist with welcome/check-in which may include week-ends
Basic administrative knowledge such as business letters and telephone etiquette
Other
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays.
Amazing Benefits At A Glance
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
#J-18808-Ljbffr