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Bello Machre

Program Director- Residential

Bello Machre, Glen Burnie, Maryland, United States, 21060

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Program Director- Residential

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Bello Machre

Base pay range: $85,000.00/yr - $90,000.00/yr

Job Description Job Title:

Residential Program Director

Department:

Residential

Supervisor:

Director of Residential Services

FLSA Status:

Exempt

Summary:

Program Directors (PD) provide management and support to a caseload of campus-based or community-based residential homes, providing care and support to adults with developmental disabilities. Hours may be flexible based on needs.

Supervisory Responsibilities

Directly supervises Family Living Director, Senior Family Living Director, Family Resource Specialist, Community Living Specialist, and Resource Support Specialist.

Indirectly supervises all employees assigned to specified positions.

Responsibilities include interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints, and resolving problems.

Basic Qualifications Reasonable accommodations may be made. Must be at least 21 years of age, have a nurturing and caring demeanor, and a genuine interest in supporting independence of those served.

Education & Experience Bachelor’s degree preferred. Minimum of 3 years experience in human services field, with at least 3 years supervisory experience required.

Trainings, Licenses, & Certifications Valid Maryland driver’s license with fewer than three points and no alcohol or drug citations. Training may be provided upon hire: Bello Machre Orientation, Developmental Disabilities Orientation, First Aid, CPR, MANDT, Choking Prevention & Dysphagia Diets, Skills Training, Combatting Constipation, Certified Medication Technician Training, Supervisory Training, Certified Nursing Assistant (CNA) in Maryland.

Work Environment Safe, friendly, supportive environment. Employees represent company mission to enrich lives through loving care, guidance, and opportunity.

Physical Demands Regularly require standing, walking, sitting, bending, lifting, pushing, pulling, reaching, 50‑pound lifts, operating equipment, traveling by automobile, transporting individuals.

Essential Duties & Responsibilities

Ensure health and well‑being of each person supported; report medical concerns and incidents timely; maintain accurate documentation.

Provide management for each home; conduct supervisory meetings, in‑service meetings, training, documentation; maintain staff schedules.

Maintain accurate medical, financial and personal records; complete injury/incident reports; manage receipts and payments.

Ensure homes are well‑maintained, family‑style, safe environment.

Provide support for individuals to participate fully in community life; advocate, promote choice, build relationships.

Maintain up‑to‑date Person Centered Plans, behavior and medication plans; ensure staff implements them.

Maintain comfort, privacy and dignity of each person; report abuse/neglect incidents promptly.

Communicate positively with persons, visitors, family, peers, supervisors.

Attend mandatory meetings; organize house meetings.

Manage caseload schedule, house hours, budget and overtime; maintain schedules in automated system.

Verify and maintain personal data of supported individuals.

Ensure safety training, fire drills, emergency procedures.

Conduct monthly/quarterly audits; report corrections; submit progress reports.

Respond to phone calls and emails within 24 hours.

Meet deadlines within reasonable time.

Maintain clean and organized work area.

Act as Family Living Director or direct support professional as needed.

Participate in weekend on‑call rotation.

Other duties as assigned.

Specific Job Knowledge, Skills, and Abilities

General Job Knowledge:

Demonstrates strong understanding of job description and required skills.

Judgment / Reasoning / Problem‑Solving:

Resolves problems, conflict, employs sound judgment.

Communication / Professionalism:

Expresses calmly and clearly, effective listening, communicates with all levels.

Teamwork / Interpersonal Relationships:

Positive attitude, cooperates as part of a team.

Initiative:

Takes on responsibilities, completes tasks proactively.

Attendance / Reliability:

Attends work as scheduled, plans absences, secures coverage.

Autonomy:

Empowers individuals, supports decision making and self‑advocacy.

Community Living Skills & Support:

Teaches skills, provides support, builds on abilities.

Relationships with Family:

Handles concerns promptly, informs families of incidents.

Supervision & Feedback:

Conducts regular meetings, provides timely feedback, rewards and discipline.

Strategy / Fiscal Responsibility:

Maintains balanced hours and budget, minimizes overtime, approves payroll changes.

Company Description Bello Machre – We provide a lifetime commitment of loving care, opportunity, and guidance to people with developmental disabilities in Maryland.

Working for Bello Machre is more than a job. We value employees’ time, training, and personal and professional development. All required training for employees is provided free of charge, and time spent in training is paid.

Benefits

Meaningful and purpose‑driven work

Working for one of Baltimore's 2022 Top Workplaces

Supportive company culture

100% Paid Health Insurance

403B Retirement Plan with company match

Paid Time Off (PTO)

Company Phone or cell phone stipend

Flexible Spending Accounts: Health and Childcare

Tuition Reimbursement

Paid Training

Long‑term Disability Insurance

Short‑term Disability Insurance

Vaccination: Employees who are able to get vaccinated and boosted are expected to do so.

Seniority Level Director

Employment Type Part‑time

Job Function Business Development and Sales

Industries: Individual and Family Services

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