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WizeHire, Inc

Sales Manager

WizeHire, Inc, Troutdale, Oregon, United States, 97060

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Diplomat Motors is seeking a disciplined, process-driven

Sales Manager

to lead, coach, and scale our retail sales operation across one of our rooftops. This role is responsible for driving consistent execution on the floor, improving lead-to-sale conversion, enforcing processes, and developing sales reps into high-performing professionals.

This is not a “sit-in-the-office” role. You will be on the floor daily—coaching calls, structuring deals, desking effectively, and holding the team accountable to standards.

Responsibilities Sales Floor Leadership & Execution

Lead daily sales operations and manage the showroom floor

Desk deals with a focus on gross, structure, and lender fit

Ensure every customer follows the defined sales process (in-store & remote)

Actively assist with TOs, objections, and deal saves

Maintain urgency, professionalism, and pace on the floor

Lead Management & Conversion

Oversee lead distribution and follow-up execution

Ensure sales reps hit daily activity standards (calls, texts, emails)

Improve appointment show rate and lead-to-sale conversion

Coordinate with BDC to ensure clean handoffs and accountability

Coaching, Training & Accountability

Train sales reps on scripts, objection handling, trade appraisals, and soft closes

Run daily huddles, call reviews, and live roleplay

Conduct weekly 1:1s focused on performance, skill gaps, and growth plans

Hold reps accountable to KPIs, process, and professionalism

Partner closely with Finance to structure clean, fundable deals

Ensure accurate deal jackets and smooth handoff to F&I and Admin

Work with Recon and Inventory teams to align pricing and availability

Protect CSI and customer experience throughout the deal lifecycle

Reporting & Performance Management

Track and report daily and monthly sales KPIs

Identify performance gaps and implement corrective actions quickly

Drive improvement in front-end gross, close rate, and time-to-sale

Qualifications

3–7+ years of automotive sales management experience (independent dealer preferred)

Proven ability to coach, lead, and hold sales teams accountable

Strong desking, TO, and deal-structuring skills

Experience with CRM/DMS systems (DealerCenter experience a plus)

High energy, disciplined, and execution-focused

Excellent communication and leadership presence

Comfortable in a fast-paced, performance-driven environment

Compensation

$175,000 - $250,000 yearly

About Diplomat Motors Diplomat Motors is an independent dealership group based in the Portland Metro area. In just 5 years, we’ve grown into two high-performing locations, consistently selling 140+ vehicles per month with strong margins. We are building for expansion, with a 3rd store planned within the next year and a 4th shortly after.

We pride ourselves on delivering a Michelin-star customer experience and running lean, performance-focused operations.

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