Bilingual Member Care Specialist (English/Spanish)

A healthcare services organization in Miami is seeking a Member Services Representative to offer support to members and caregivers. This role involves responding to inquiries via phone and email, documenting interactions, and proactive member outreach regarding benefits. The ideal candidate will have customer service experience, be fluent in English and Spanish, and possess strong communication and conflict management skills. A high school diploma is necessary, and prior healthcare experience is preferred. #J-18808-Ljbffr