Jobot
Permanent Account Manager
Location: Richmond, VA
Base pay range: $90,000 - $110,000 per year.
We are a leading packaging and printing manufacturer. Join our dynamic team as a seasoned Permanent Account Manager to manage client relationships, develop strategic solutions, and handle a diverse portfolio of clients in the packaging & printing industry.
Benefits
Competitive Salary & Commission Plan
Full Benefits
Responsibilities
Manage and maintain a portfolio of clients in the accounting and finance industry.
Utilize CRM tools for tracking customer interactions and providing customers with strategic solutions.
Present proofs for customer approval and provide samples as needed.
Conduct onsite customer service, including strategy sessions and plant tours.
Audit and update open sales orders and finished goods inventory.
Showcase your knowledge of packaging options, including folding cartons, stock packaging options, rigid boxes, Specialty Merchandise/POP, Fluted boxes, stickers & labels, and marketing collateral.
Develop and implement account management strategies to ensure customer satisfaction and business growth.
Collaborate with cross-functional teams to ensure seamless service delivery.
Proactively identify customer needs and provide suitable solutions.
Monitor market trends and competitor activities to identify opportunities and key issues.
Qualifications
Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
Minimum of 5 years of experience in account management, preferably within the Accounting + Finance industry.
Proficiency in CRM tools and other relevant software.
Strong understanding of packaging options, including folding cartons, stock packaging options, rigid boxes, Specialty Merchandise/POP, Fluted boxes, stickers & labels, and marketing collateral.
Exceptional customer service and interpersonal skills.
Proven track record of managing a diverse portfolio of clients.
Ability to conduct onsite customer service, including strategy sessions and plant tours.
Excellent presentation and negotiation skills.
Strong analytical and problem‑solving abilities.
Ability to work under pressure and meet tight deadlines.
Willingness to travel as needed to meet with clients.
Knowledge of current market trends and competitor activities.
Proven ability to audit and update open sales orders and finished goods inventory.
Excellent written and verbal communication skills.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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Base pay range: $90,000 - $110,000 per year.
We are a leading packaging and printing manufacturer. Join our dynamic team as a seasoned Permanent Account Manager to manage client relationships, develop strategic solutions, and handle a diverse portfolio of clients in the packaging & printing industry.
Benefits
Competitive Salary & Commission Plan
Full Benefits
Responsibilities
Manage and maintain a portfolio of clients in the accounting and finance industry.
Utilize CRM tools for tracking customer interactions and providing customers with strategic solutions.
Present proofs for customer approval and provide samples as needed.
Conduct onsite customer service, including strategy sessions and plant tours.
Audit and update open sales orders and finished goods inventory.
Showcase your knowledge of packaging options, including folding cartons, stock packaging options, rigid boxes, Specialty Merchandise/POP, Fluted boxes, stickers & labels, and marketing collateral.
Develop and implement account management strategies to ensure customer satisfaction and business growth.
Collaborate with cross-functional teams to ensure seamless service delivery.
Proactively identify customer needs and provide suitable solutions.
Monitor market trends and competitor activities to identify opportunities and key issues.
Qualifications
Bachelor’s degree in Business Administration, Finance, Accounting, or related field.
Minimum of 5 years of experience in account management, preferably within the Accounting + Finance industry.
Proficiency in CRM tools and other relevant software.
Strong understanding of packaging options, including folding cartons, stock packaging options, rigid boxes, Specialty Merchandise/POP, Fluted boxes, stickers & labels, and marketing collateral.
Exceptional customer service and interpersonal skills.
Proven track record of managing a diverse portfolio of clients.
Ability to conduct onsite customer service, including strategy sessions and plant tours.
Excellent presentation and negotiation skills.
Strong analytical and problem‑solving abilities.
Ability to work under pressure and meet tight deadlines.
Willingness to travel as needed to meet with clients.
Knowledge of current market trends and competitor activities.
Proven ability to audit and update open sales orders and finished goods inventory.
Excellent written and verbal communication skills.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
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