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Grainger

Account Manager

Grainger, Richmond, Virginia, United States, 23214

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Account Manager

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Grainger

About Grainger W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. Grainger keeps the world working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. In 2024 the company had revenue of $17.2 billion across its two business models. The High‑Touch Solutions segment offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. The Endless Assortment segment offers customers access to more than 14 million products.

Work Location Type Onsite

Compensation Base pay range $61,000 – $101,600 per year.

Rewards and Benefits

Medical, dental, vision and life insurance plans starting on day one.

18 paid time off (PTO) days annually and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.

Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education and tools.

Maternity support programs, nursing benefits and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non‑birth parents.

Position Details Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 30‑35 current accounts and average annual revenue of $2 – $3.5 million. Use Grainger’s Customer Relationship Management (CRM) system to perform all business daily and report to the District Sales Manager of Commercial.

You Will

Understand customer goals and remain alert and responsive to changing customer needs.

Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business.

Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.

Understand Grainger’s Value Proposition by providing solutions to grow profitable sales.

Develop account penetration strategies to include regular business reviews for essential customers to maximize sales.

You Have

High School Diploma/GED.

3+ years direct outside sales experience.

Sales forecasting, opportunity management and customer planning.

Travel required to each customer within aligned market at least once per month, or more frequently where needed.

Process discipline, ability to align planning goals with a pipeline development process to grow market revenue.

Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment. If you need a reasonable accommodation during the application and selection process, please advise us so that we can provide appropriate assistance.

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