GE Vernova
Job Description Summary
The Inside Sales Specialist works closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector and is responsible for customer service inquiries and problem resolution.
Roles and Responsibilities
Work closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector in general.
Responsible for customer service inquiries, direct communication, and follow‑up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package, and territories.
Act as the key liaison between the outside salesforce, customers, and internal Technical Product Support teams to ensure a smooth sales process and assist with effective resolution to any customer inquiries or issues raised.
Handle customer‑facing communication to support the business winning strategies.
Create, submit, follow‑up on, and close out quotations.
Enter orders, verify pricing, lead time, and contractual requirements to avoid discrepancies.
Facilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability.
Provide training and facilities learning for peers, focusing on new hires.
Manage workload for backup staff.
Required Qualifications
Bachelor's Degree (or high school diploma or equivalent with 5 or more years of direct experience in sales or customer support of a technical industrial or commercial manufactured product).
Minimum of 2 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiries.
Desired Characteristics
Proficiency in a second language (Spanish, Portuguese, French or other than English).
Excellent written and verbal communication skills.
Strong analytical, problem‑solving, and decision‑making skills.
Ability to interpret and decipher specs and to comprehend specific customer requirements.
Excellent time‑management, organization, and prioritization skills.
Ability to handle and manage many concurrent customer orders and quotations.
Experience in the Electrical Power Products and Utilities industries.
Ability to work effectively within a diverse environment.
Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, protected veteran status, or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Compensation and Benefits Relocation assistance: No.
Pay range for U.S. based positions: $64,000.00 – $96,000.00. Geographic differential of 110%, 120% or 130% of salary may apply in certain areas. Bonus: ineligible.
Benefits include medical, dental, vision, prescription drug coverage; Health Coach; Employee Assistance Program; 401(k) retirement savings plan; tuition assistance; adoption assistance; paid parental leave; disability benefits; life insurance; 12 paid holidays; and permissive time off.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Electric Power Generation
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Roles and Responsibilities
Work closely with Key Account Managers, Sales Representatives, Distributors, and Channel Partners to support our Grid Solutions portfolio for Power Utilities, Industrial customers, and the Energy sector in general.
Responsible for customer service inquiries, direct communication, and follow‑up on all problem resolutions concerning bid offers, orders, reports, invoices, agreements, and contract requirements for targeted clients, assigned accounts package, and territories.
Act as the key liaison between the outside salesforce, customers, and internal Technical Product Support teams to ensure a smooth sales process and assist with effective resolution to any customer inquiries or issues raised.
Handle customer‑facing communication to support the business winning strategies.
Create, submit, follow‑up on, and close out quotations.
Enter orders, verify pricing, lead time, and contractual requirements to avoid discrepancies.
Facilitate and document modifications to orders, including changes to bill of material, drawings, pricing, and availability.
Provide training and facilities learning for peers, focusing on new hires.
Manage workload for backup staff.
Required Qualifications
Bachelor's Degree (or high school diploma or equivalent with 5 or more years of direct experience in sales or customer support of a technical industrial or commercial manufactured product).
Minimum of 2 years direct experience working closely with customers, providing customer service support, and responding to a wide variety of customer inquiries.
Desired Characteristics
Proficiency in a second language (Spanish, Portuguese, French or other than English).
Excellent written and verbal communication skills.
Strong analytical, problem‑solving, and decision‑making skills.
Ability to interpret and decipher specs and to comprehend specific customer requirements.
Excellent time‑management, organization, and prioritization skills.
Ability to handle and manage many concurrent customer orders and quotations.
Experience in the Electrical Power Products and Utilities industries.
Ability to work effectively within a diverse environment.
Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation.
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, age, disability, protected veteran status, or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Compensation and Benefits Relocation assistance: No.
Pay range for U.S. based positions: $64,000.00 – $96,000.00. Geographic differential of 110%, 120% or 130% of salary may apply in certain areas. Bonus: ineligible.
Benefits include medical, dental, vision, prescription drug coverage; Health Coach; Employee Assistance Program; 401(k) retirement savings plan; tuition assistance; adoption assistance; paid parental leave; disability benefits; life insurance; 12 paid holidays; and permissive time off.
Seniority level
Entry level
Employment type
Full‑time
Job function
Sales and Business Development
Industries
Electric Power Generation
#J-18808-Ljbffr