Jacobs
Transportation Client Account Manager (CAM)
Jacobs, Raleigh, North Carolina, United States, 27601
Join to apply for the
Transportation Client Account Manager (CAM)
role at
Jacobs
2 days ago Be among the first 25 applicants
This range is provided by Jacobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $190,000.00/yr - $280,000.00/yr
Impact As a
Transportation Client Account Manager (CAM) , you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice, and that the company has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead select transportation client accounts for municipal and state governments (NCDOT, SCDOT and others) in
the Carolinas
by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts. This position will be based out of any of Jacobs’ Carolinas offices.
What You’ll Do
Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in the Carolinas
Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
Identify higher levels of client engagement for executive sponsors
Secure management commitment and influence/attract key staff for pursuits
Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
Required Skills and Experience
Bachelor’s degree in Engineering, Science, Policy, Planning, or related field
15 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
Proven track record of creating and winning transportation work in the Carolinas, particularly with NCDOT and SCDOT
Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients
Should demonstrate ability to be a leader in the Carolinas transportation market
Position requires extensive public participation agency coordination planning and programming experience
Preferred Additional Experience
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Ability to open doors for initiating relationships at client organization
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
Successful track record of being innovative and bringing a differentiated solution to a client
Ability to lead through influence
High level of emotional intelligence/team builder, coach and mentor
Innovative and solutions-oriented thinker
Client political savviness
Benefits Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
#J-18808-Ljbffr
Transportation Client Account Manager (CAM)
role at
Jacobs
2 days ago Be among the first 25 applicants
This range is provided by Jacobs. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $190,000.00/yr - $280,000.00/yr
Impact As a
Transportation Client Account Manager (CAM) , you will have the opportunity to impact strategic business relationships with key clients to ensure that Jacobs has a sustained relationship with those clients to achieve complete client satisfaction with work and fully leverage the relationship to benefit the clients and the firm. Working with members of our team your focus is to make sure that Jacobs is the client’s firm-of-choice, and that the company has a thorough understanding of the client’s needs and is seen as their best advocate for accomplishing their goals.
In this role, you will lead select transportation client accounts for municipal and state governments (NCDOT, SCDOT and others) in
the Carolinas
by collaborating and leading our delivery teams to sustain existing workload and to lead strategy development of transformational work such as design build and operational contracts. This position will be based out of any of Jacobs’ Carolinas offices.
What You’ll Do
Serve as the point of contact for client service activities and develop strategies to grow the transportation practice for various clients in the Carolinas
Identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around common vision of success
Facilitate creation of deep, personal, valuable client relationships between Jacob’s personnel and client personnel (management, technical, functional, delivery) to weave a fabric of broad-based relationships between our firm and the clients
Advocate on client's behalf by actively engaging the firm to address client needs, and recommend strategic actions to optimize our business development investment and market share growth
Identify higher levels of client engagement for executive sponsors
Secure management commitment and influence/attract key staff for pursuits
Work with office/corporate leaders to develop strategies for key hiring on strategic pursuits, identifying key project pursuits, team growth, office growth, profitability, employee development and employee satisfaction
Actively engage with project and Sales teams to influence pursuit team on sales process discipline, win strategy and proposal development, interviews and presentations
Coordinate and facilitate the Sales process, including Go/No Go decisions, and help develop required sales costs aligned with opportunity potential and return on investment objectives
Required Skills and Experience
Bachelor’s degree in Engineering, Science, Policy, Planning, or related field
15 years of experience in the transportation industry. Proven client development skills, including previous experience managing large capital improvement projects.
Proven track record of creating and winning transportation work in the Carolinas, particularly with NCDOT and SCDOT
Must be a strong team leader consensus builder and team player skilled in technical writing communicating and presenting to clients
Should demonstrate ability to be a leader in the Carolinas transportation market
Position requires extensive public participation agency coordination planning and programming experience
Preferred Additional Experience
Proven record of developing zippered relationships with key clients at all levels (from executives to key management levels)
Ability to open doors for initiating relationships at client organization
Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
Technical background/experience in delivering or managing large highway, road and bridge projects/programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
Successful track record of being innovative and bringing a differentiated solution to a client
Ability to lead through influence
High level of emotional intelligence/team builder, coach and mentor
Innovative and solutions-oriented thinker
Client political savviness
Benefits Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Employees have access to medical, dental, vision, and basic life insurance, a 401(k) plan, and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan. Jacobs has an unlimited U.S. Personalized Paid Time Off (PPTO) policy for full-time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. And certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Contact If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
#J-18808-Ljbffr