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Staples

Retail Sales Supervisor

Staples, Grosse Pointe Woods, Michigan, United States

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Overview

Retail Sales Supervisor at Staples. Champion customer engagement and oversee front‑of‑store operations, focus on increasing sales, conversions and service throughout the store, actively engaging customers to provide complete solutions. Hiring immediately. Benefits

Flexible part‑time hours or full‑time depending on the store’s needs Generous paid time off, weekly pay and career development program Associate discounts on in‑store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more 401(k) plan with company match Dental and vision insurance, full‑time eligible for medical coverage And many more benefits Responsibilities

Provide peer coaching and support to the store team to drive customer service, sales and conversion. Focus on providing an exceptional store experience, consultative selling, driving conversion and providing total solutions to every customer. Own weekly sales and merchandising activities. Perform Floor Leader role, directing the team to deliver a great customer experience in all areas of the store. Champion company initiatives, adapt to change or responsibilities, and flexibly perform other duties as assigned. Remain available and always support an engaging environment. Complete daily tasks for merchandising and sales opportunities within the store. Assist with completing and delegating operational tasks in partnership with the GM. Peer coach the team on the behaviors to win, deliver great customer service and to deliver results through role‑playing and feedback. Be flexible to perform other duties as assigned. Qualifications

Able to work a flexible schedule based on the store’s needs. 1+ year experience selling retail products or services. Must be able to and want to engage with customers and understand their needs. Effective communication skills, organization and adapt to changing business priorities. Experience coaching a team and/or supervising others. Ability to work cooperatively in a high‑paced and sometimes stressful environment. Manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to lift/move materials in the 10–50 pound range, climb ladders, stand and walk continuously. Staples does not sponsor applicants for work visas for this position.

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