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US Foods

Retail Sales Associate - Day

US Foods, Portland, Oregon, United States, 97204

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Retail Sales Associate - Day

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ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.

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The

CHEF’STORE

Sales Associate helps maintain an atmosphere of superior customer service, promoting the US Foods strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US Foods Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter. As a key member of our team, you will fill a variety of roles, including Cashier, Stocker, and Customer Courtesy, and must be passionate about service and model this behavior in all aspects of job performance.

During a shift, you will be assigned to any of our departments, depending on our customer and/or business needs. At the direction of store management, you may work in any or all the following areas:

Front end of the store: selling merchandise and assisting customers through the checkout process.

Sales floor in our Meat/Frozen department, Produce/Dairy department; Dry Goods/Culinary Equipment & Supply department.

Replenishing freight and rotating product in any department.

Assisting during special store events, such as Vendor Fairs, sales floor resets, and inventory processes.

Full-Time Day Shift Retail Sales Associate Starting Pay Rate: $20.917 / hour

Schedule: Open availability and weekends required.

6:30 a.m. Start Time

Responsibilities Front End

Ensure all customers have an impeccable CHEF’STORE experience by developing and maximizing relationships with the store’s customers. Utilize all tools and skills learned in the CHEF’STORE Way training and model the behavior in the store.

Perform sales and cash functions in the POS efficiently and accurately. This includes scanning merchandise, using a handheld scan gun or keypad, weighing product on countertop scales as necessary, and looking up any product that will not scan. Ensure each item’s barcode is accurately reflected and report discrepancies to Front End Lead or Manager of Day (MOD).

Perform cart-to-cart transfer of all products at checkout, including a visual inspection for product tampering.

Act as receipt checker; verifying cart content vs. purchases as customers leave the store.

Perform store opening and/or closing functions at the front end based on assigned shift.

Sales Floor and Stocking

Focus on increasing sales and managing shrinkage. Work with customers to ensure they find the products they need and are aware of all additional services available in the store.

Assist in receiving inventory shipments and maintaining and stocking shelves neatly and orderly while ensuring proper rotation and product quality audits. Report low stock levels to store management.

Ensure all merchandise is properly labeled, including blaster tagging unscannable merchandise, applying catch-weight labels to all merchandise sold by the pound, and affixing PLU tags to produce items.

Replenish sales floor daily by downstoking freight from top stock. Follow FIFO principles, moving the oldest product first.

Use reach trucks and pallet jacks for movement of product and stocking.

Utilize computer programs such as Microsoft Word and Excel, and proprietary software as needed.

Ensure all products are easily accessible, visually appealing, and constantly available.

Assist with price changes as directed by the Pricing Lead and Store Management.

Assist in the opening and closing duties of the store.

Participate in the inventory and cycle count process as needed.

Customer Courtesy

Maintain a safe environment for staff and customers by following safety policies and practices. Notify store management of any safety issues in the store and correct them if possible.

Maintain cleanliness of sales floor, front end, restrooms, parking lot, and store entry area.

Gather carts from the parking lot and cart corrals, ensuring they are clean and operable.

Perform any other duties and responsibilities assigned or required by Store Management.

SUPERVISION

N/A

RELATIONSHIPS

Internal: Interact with employees at all levels of responsibility throughout the company.

External: Interact with customers and other service and product providers.

WORK ENVIRONMENT

Work performed in a retail store setting, open to the public. Exposure to outside weather conditions, including inclement weather. Noise level usually moderate. Work typically performed on a level surface; ladder or elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Requires physical interaction with customers.

Minimum Qualifications

Minimum 6-12 months retail cashier and/or stocking experience required.

Minimum one year retail selling and/or customer service experience preferred.

Preferred Qualifications

Desire and ability to deliver exceptional customer service; adaptability and willingness to assist other employees to get the job done.

Provide each customer with fast, easy, efficient, and professional service.

Demonstrate solid common sense and logical thinking with basic mathematical aptitude.

Motivated and self-driven; ability to multi-task, prioritize, work independently or within a team.

Ability to work a flexible hourly schedule, including holidays and weekends.

Basic computer skills, cash handling experience, and proficiency using general office equipment.

Education

High School Diploma or equivalent work experience required.

Physical Qualifications

Stand continuously.

Walk continuously.

Drive vehicle: never.

Sit occasionally.

LIFT 1-10 lbs continuously.

LIFT 11-20 lbs continuously.

LIFT 21-50 lbs continuously.

LIFT 51-100 lbs frequently.

LIFT over 100 lbs occasionally.

CARRY 1-10 lbs continuously.

CARRY 11-20 lbs continuously.

CARRY 21-50 lbs continuously.

CARRY 51-100 lbs frequently.

CARRY over 100 lbs occasionally.

PUSH/PULL (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift) frequently.

CLIMB/BALANCE (e.g., in/out truck/trailer to cab; on/off ramp to ground level and side doorsteps; platform of trailer; stairs) frequently.

STOOP/SQUAT frequently.

KNEEL occasionally.

BEND frequently.

REACH ABOVE SHOULDER frequently.

TWIST frequently.

GRASP OBJECTS (e.g., hand truck, boxes, cartons, steering wheel) continuously.

MANIPULATE OBJECTS (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps) continuously.

MANUAL DEXTERITY (e.g., typing, use of office machines such as copiers, printers) frequently.

Certifications / Training

N/A

Licenses

N/A

The pay for the Retail Sales Associate ranges from $13.00/hour to $21.00/hour. This role also receives overtime compensation. Compensation depends on experience, education, skills, function, geographic location, and applicable law (e.g., state minimum wage thresholds). The expected base rate for this role is between $13 and $21.

EOE– Race/Color/Religion/Sex/SexualOrientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***

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