Sorenson Communications
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Account Manager
role at
Sorenson Communications
Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full‑time position with potential for career growth and advancement.
Essential Duties & Responsibilities
Generate leads by demonstrating the CaptionCall phone and service directly to eligible users
Manage a territory through in‑person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
Maintain highly confidential, sensitive information relating to the employees of CaptionCall with the highest integrity
Other duties as assigned
Supervisory Responsibility This position has no supervisory responsibilities.
Travel Requirements Travel Requirements: 25‑50%.
Education Minimum: High School Diploma or GED.
Knowledge, Skills & Abilities
Provide excellent customer service
Meet or exceed Account Manager expectations and maintain established goals set by department management
Work evenings and weekends as needed
Drive and travel via air as needed
Tailor services to the unique needs of individual healthcare professionals
Comfortably present to large and small groups with clear communication
Adapt to various sales situations and environments
Be reliable, organized, and punctual
Work independently
Communicate effectively in English (reading, writing, speaking, listening)
Have outside sales or similar experience
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Basic computer knowledge and experience
Working Conditions & Physical Requirements
Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a Mac) and high‑speed Internet connection to perform essential job duties
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments
Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Equal Employment Opportunity CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
Company Summary Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human‑centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over‑video and in‑person sign language and spoken language interpreting, translation, real‑time captioning, and post‑production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Telecommunications
Apply at www.captioncall.com/careers
Apply today! www.sorensonvrs.com/svrs_careers
#J-18808-Ljbffr
Account Manager
role at
Sorenson Communications
Job Summary Help make a difference! CaptionCall is looking for a caring, customer service oriented Account Manager with a passion for helping people with hearing loss communicate with the world! This position will be responsible for promoting the CaptionCall phone and service by visiting existing and recruiting new healthcare professionals to provide this service to their patients, demonstrating the product, explaining how it enriches lives, generating leads, and building and managing Provider Accounts. This is a full‑time position with potential for career growth and advancement.
Essential Duties & Responsibilities
Generate leads by demonstrating the CaptionCall phone and service directly to eligible users
Manage a territory through in‑person interactions, presentations and events using direct sales methodologies
When assigned, work with Hearing Care Professionals on the patient certification and referral process
Represent CaptionCall at various events as assigned
Adhere to strict compliance policies set by the company
Utilize company CRM to log daily activities
Maintain highly confidential, sensitive information relating to the employees of CaptionCall with the highest integrity
Other duties as assigned
Supervisory Responsibility This position has no supervisory responsibilities.
Travel Requirements Travel Requirements: 25‑50%.
Education Minimum: High School Diploma or GED.
Knowledge, Skills & Abilities
Provide excellent customer service
Meet or exceed Account Manager expectations and maintain established goals set by department management
Work evenings and weekends as needed
Drive and travel via air as needed
Tailor services to the unique needs of individual healthcare professionals
Comfortably present to large and small groups with clear communication
Adapt to various sales situations and environments
Be reliable, organized, and punctual
Work independently
Communicate effectively in English (reading, writing, speaking, listening)
Have outside sales or similar experience
Familiarity with assistive devices for the hearing impaired is a plus
Experience working with senior citizens
Basic computer knowledge and experience
Working Conditions & Physical Requirements
Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
Possess and maintain a valid driver license
Maintain a good driving record
Must have a PC (not a Mac) and high‑speed Internet connection to perform essential job duties
Must be able to walk, bend, crawl, kneel, lift and move furniture as needed
Positive attitude, team player, good interpersonal communication skills and able to work across company departments
Disclaimer This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
Equal Employment Opportunity CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.
Company Summary Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience. Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words. As one of the world’s leading language services providers, Sorenson combines patented technology with human‑centric solutions. We strive to increase accessibility and inclusion through communication solutions for all: call captioning and video relay services, over‑video and in‑person sign language and spoken language interpreting, translation, real‑time captioning, and post‑production language services. Sorenson’s impact vision and plan extends to enhancing generational wealth and inclusive workplaces for our employees and the communities we serve.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Sales and Business Development
Industries
Telecommunications
Apply at www.captioncall.com/careers
Apply today! www.sorensonvrs.com/svrs_careers
#J-18808-Ljbffr