Toyota Tsusho Systems US, Inc.
The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager engages in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, and partner management.
Responsibilities
Business Development with Global Toyota, Toyota Group and Non-Toyota companies for TTS US IT services
Building proposals for key projects for Global Toyota, Toyota Group and Non-Toyota companies and aligning them as per customer needs
Scheduling internal/external sync with stakeholders
Maintaining strong relations with key personnel from Global Toyota, Toyota Group and Non-Toyota companies
Acquiring a thorough understanding of key customer needs and requirements
Expanding relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Prepare regular reports of progress and forecasts to internal and external stakeholders
Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle
Vendor/Partner management for joint delivery of services to Global Toyota, Toyota Group and Non-Toyota companies
Supporting team expansion initiative for technical projects at client location
Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion
Qualifications
Graduate or bachelor’s degree in business administration or a related field
Bilingual Japanese and English with strong English communication
3+ years of experience in the IT industry in account management and business expansion
Ability to be client facing by interacting with our clients and their executive leadership
Creative problem‑solving abilities and an analytic and qualitative eye for reasoning
Self‑starter with a knack for taking initiative and "getting things done"
Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences)
Ability to prioritize and complete multiple tasks with little to no supervision
Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
IT Services and IT Consulting
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Responsibilities
Business Development with Global Toyota, Toyota Group and Non-Toyota companies for TTS US IT services
Building proposals for key projects for Global Toyota, Toyota Group and Non-Toyota companies and aligning them as per customer needs
Scheduling internal/external sync with stakeholders
Maintaining strong relations with key personnel from Global Toyota, Toyota Group and Non-Toyota companies
Acquiring a thorough understanding of key customer needs and requirements
Expanding relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives
Serve as the link of communication between key customers and internal teams
Resolve any issues and problems faced by customers and deal with complaints to maintain trust
Prepare regular reports of progress and forecasts to internal and external stakeholders
Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle
Vendor/Partner management for joint delivery of services to Global Toyota, Toyota Group and Non-Toyota companies
Supporting team expansion initiative for technical projects at client location
Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion
Qualifications
Graduate or bachelor’s degree in business administration or a related field
Bilingual Japanese and English with strong English communication
3+ years of experience in the IT industry in account management and business expansion
Ability to be client facing by interacting with our clients and their executive leadership
Creative problem‑solving abilities and an analytic and qualitative eye for reasoning
Self‑starter with a knack for taking initiative and "getting things done"
Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects
Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences)
Ability to prioritize and complete multiple tasks with little to no supervision
Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
Industries
IT Services and IT Consulting
#J-18808-Ljbffr