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Toyota Tsusho Systems US, Inc.

Account Manager - JP Bilingual

Toyota Tsusho Systems US, Inc., Plano, Texas, us, 75086

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The Account Manager is responsible for obtaining and maintaining long-term key customers by comprehending their requirements. The Account Manager engages in a variety of tasks including sales, business development, account ownership, project management, coordination, customer & partner relationship management, negotiation, and partner management.

Responsibilities

Business Development with Global Toyota, Toyota Group and Non-Toyota companies for TTS US IT services

Building proposals for key projects for Global Toyota, Toyota Group and Non-Toyota companies and aligning them as per customer needs

Scheduling internal/external sync with stakeholders

Maintaining strong relations with key personnel from Global Toyota, Toyota Group and Non-Toyota companies

Acquiring a thorough understanding of key customer needs and requirements

Expanding relationships and business portfolio with customers by continuously proposing services and solutions that meet their objectives

Serve as the link of communication between key customers and internal teams

Resolve any issues and problems faced by customers and deal with complaints to maintain trust

Prepare regular reports of progress and forecasts to internal and external stakeholders

Manage accounts from a sales relationship perspective and be responsible for end-to-end sales cycle

Vendor/Partner management for joint delivery of services to Global Toyota, Toyota Group and Non-Toyota companies

Supporting team expansion initiative for technical projects at client location

Account farming, expanding existing accounts by engaging in active discussions with customers with TTS US IT services expansion

Qualifications

Graduate or bachelor’s degree in business administration or a related field

Bilingual Japanese and English with strong English communication

3+ years of experience in the IT industry in account management and business expansion

Ability to be client facing by interacting with our clients and their executive leadership

Creative problem‑solving abilities and an analytic and qualitative eye for reasoning

Self‑starter with a knack for taking initiative and "getting things done"

Have a passion for your work and an ability to apply that passion to both daily tasks and larger projects

Ability to work with a remote team via collaboration tools (Chat, Email, and Video Conferences)

Ability to prioritize and complete multiple tasks with little to no supervision

Ability to work independently with substantial latitude for action and decision while maintaining focus on achieving optimal outcomes as part of a collaborative development effort

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Other

Industries

IT Services and IT Consulting

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