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RXO, Inc.

Sales Assistant

RXO, Inc., Chicago, Illinois, United States, 60290

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Sales Assistant

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RXO, Inc.

RXO is a leading provider of transportation solutions. With cutting‑edge technology at the center, we’re revolutionizing the industry and creating more efficient ways for shippers and carriers to transport goods across North America.

Compensation for this role is $40,000-43,000. The role may also be eligible for bonus or commission pay. Actual compensation may vary based on experience and skill set.

As the Assistant, Sales, you will maintain reports, track shipments, and solve issues that arise, ensuring that our customers have a positive experience.

What Your Day‑to‑Day Will Look Like

Support Sales by managing branch key accounts.

Enter loads and confirm notes about shipment status.

Schedule pickup and delivery appointments with warehouses and customers.

Track shipment status from inception to delivery, and communicate updates to customers.

Handle shipment issues and share information and updates with the customer.

Enter information into the Transportation Management System (TMS) and prepare loads for accounting; ensure accuracy.

Communicate shipment, billing or follow‑up issues to the Sales Manager and Carrier Operations Group.

Prioritize daily workload and focus on accounts: load entry, tracking, reporting.

Monitor report cards.

At a Minimum, You’ll Need

Excellent verbal and written communication skills.

Self‑motivated work style with ability to work well with minimal direct supervision or in a team environment.

Ability to thrive in a fast‑paced environment.

It’d Be Great If You Also Have

1 year of sales or customer service experience.

1 year of related experience and/or training, and a general understanding of the transportation industry.

Solid attention to detail and follow‑up skills with experience identifying and resolving problems.

Why Join Us Our Benefits

Competitive pay.

Paid time off: up to 8 holidays, up to 2 floating Diversity Days, up to 13 days PTO for hourly, up to 15 days PTO for salary, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave.

401(k) retirement plan with up to 5% company match.

Insurance: health, prescription, dental, vision, basic and supplemental life, short and long‑term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.

Employee Assistance Program (EAP).

Tuition reimbursement, adoption assistance.

Tax‑advantaged accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account.

Health Reimbursement Arrangement.

Our Culture Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step Ready to join our team? Fill out an application now and join our talent community to learn about future opportunities. We are proudly an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer may be required to take and pass a pre‑employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement and RXO's Privacy Notice to California Job Applicants.

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