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The Mutual Group

Commercial Casualty Claims Adjuster - Remote Opportunity

The Mutual Group, Chicago, Illinois, United States

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Commercial Casualty Claims Adjuster – Remote Opportunity Join

The Mutual Group

as a Commercial Casualty Claims Adjuster and partner with our members to process claims accurately and efficiently.

Accountabilities

This position handles Commercial General Liability, Commercial Trucking, Director's & Officer Liability, Employment Practices Liability, Commercial Auto injuries, Contractor's Pollution Liability, Professional Liability and other Casualty exposures.

Investigates coverage and cause of loss on routine to more complicated claims, including policy review, interviewing parties and gathering investigative documentation.

Handles non‑represented, represented and litigated injury and property damage claims, identifying exposures with significant severity for triage to the large loss team.

Provides accurate assessments and negotiates fair claims resolutions while managing costs; settles losses according to documented damage, the language of the policy, regulatory and statutory considerations, and within granted authority.

Prepares written communication, including settlement letters, disclaimer of coverage and reservation of rights letters.

Maintains effective claim file documentation and diary system; monitors diary to achieve timely development and disposition of the claim.

Recognizes and pursues recovery opportunities and prepares submissions to SIU when indicated.

Assigns and supervises field examiners and vendor resources, including independent adjusters, engineers and other experts.

Assumes additional duties as defined.

Required Qualifications

5+ years handling Commercial Liability Claims.

Strong understanding of coverage concepts, policy interpretation, exposure recognition and liability determination.

Ability to work independently in a home‑based environment.

Strong negotiation skills in difficult situations.

Willingness to travel periodically.

Recommended Qualifications

Environmental claim experience.

Propane Gas Distributors claim experience.

Bachelor's degree.

New York, Florida or Texas claims handling license.

Willingness to obtain state licensing or certification where required.

Ability to formulate sound expense, indemnity and business judgment while supporting loss evaluations.

Basic computer skills including Microsoft applications.

Capable of performing simple and advanced mathematical calculations.

Strong oral and written communication skills.

Compensation

$59,400–$99,000 commensurate with experience, plus bonus eligibility.

$65,400–$109,000 commensurate with experience in CA, CT, MA, NJ, NY, and PA, plus bonus eligibility.

Benefits

Competitive base salary plus incentive plans for eligible team members.

401(K) retirement plan with company match up to 6% of salary.

Free basic life and AD&D, long‑term disability and short‑term disability insurance.

Medical, dental and vision plans.

Wellness incentives.

Generous time‑off program including personal, holiday and volunteer paid time off.

Flexible work schedules and hybrid/remote options.

Educational assistance.

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