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Tesla

Parts Advisor

Tesla, Austin, Texas, us, 78716

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Parts Advisor

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Tesla

What To Expect At Tesla, our Parts Advisors play an important role in service operations, offering fundamental support to both Technicians and customers in our mission to accelerate the world’s transition to sustainable energy. As a Parts Advisor, you will provide critical parts support to the service center, liaise with other departments, and focus on continuous development of your skills. Tesla has created one of the most innovative vehicles ever made and you will help ensure an equally innovative service to customers. To succeed, you must be energetic, highly organized, and hard working, with a passion for the brand and the ability to thrive in a team environment.

What You’ll Do

Source parts from Distribution Centers and other Service Center locations and allocate them to vehicle service appointments

Monitor inventory within the parts system, communicate parts updates and availability with relevant team members

Review upcoming appointments and ensure they are properly prepared and documented in our system; prepare internal orders for shipment to other service center locations

Process and return warranty part shipments for quality assurance, including handling hazardous materials and high-voltage batteries

Systematically receive, inspect, and put away stock and special-order parts

Escalate parts issues from internal or external suppliers in collaboration with the Regional Parts Manager, acting as a point of contact to vendors and giving constructive feedback that will contribute to future improvements

Pick up and transport parts using a van or forklift, engaging third parties when necessary

What You’ll Bring

Excellent communication skills and ability to establish and maintain strong working relationships with both internal stakeholders and customers

Ability to thrive in a team-based environment and achieve common goals

Effectively handle multiple priorities, organize workload, and meet deadlines

Proficient in English language communication, reading, and writing; proficient in MS Office

Valid driver’s license required and ability to obtain appropriate state licensing, where applicable

Ability to perform repetitious duties including regularly lifting up to 25 lbs. and sitting, bending, and standing for long periods of time

Vision abilities to identify parts, operate systems, and recognize potential safety hazards in the parts department

Compensation and Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Aetna PPO and HSA plans (2 medical plan options with $0 payroll deduction)

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans with $0 paycheck contribution options

Company-paid Health Savings Account contribution when enrolled in the high-deductible Aetna medical plan with HSA

Healthcare and dependent care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company-paid basic life, AD&D, short-term and long-term disability insurance

Employee Assistance Program

Sick and vacation time (flexible for salary positions) and paid holidays

Back-up childcare and parenting support resources

Voluntary benefits: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight loss and tobacco cessation programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Seniority Level Entry level

Employment Type Full-time

Job Function Management and Manufacturing

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