Asset Living
Resident Services Coordinator
Join to apply for the
Resident Services Coordinator
role at
Asset Living .
Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.
Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe ‘Together We Lead, Together We Succeed’, empowering each other to lead by example, collaborate, and evolve. We create an environment where every voice is heard and every idea is valued, offering opportunities to grow as the company grows.
Recognized as one of the nation’s best and brightest places to work, Asset Living is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). We lead the way and achieve excellence in everything we do.
Essential Duties & Responsibilities
Resident Relations Management
Regular/daily onsite attendance is required.
Develop and plan property‑related services/programs in collaboration with staff, residents, and other housing agencies.
Coordinate monthly newsletters and implement an educational programming model for social events.
Oversee new and existing resident community outreach and community development.
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
Personnel Management: Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on‑site staff.
Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Promote harmony and quality job performance of staff through support and effective leadership.
Ensure staff compliance and consistency with company policies and procedures.
Education / Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years of related experience and/or training; or equivalent combination of education and experience.
Ability to understand and perform all onsite software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
Regular communication with others; repeated wrist, hand, or finger motions; accurate and thorough work; overtime, weekends, and night hours (emergencies) may be required.
Frequently remain in a stationary position, often standing or sitting for prolonged periods, moving around to accomplish tasks, or moving from one worksite to another.
Occasional ascent/descend ladders, stairs, scaffolding, ramps, step stools; work in tight or confined spaces, overhead positions, reach, adjust or move objects up to 25 lbs.; operate machinery or power tools, motor vehicles and/or golf carts; work in extreme temperatures, indoor/outdoor environments, confined spaces; traverse varied terrain; exposure to hazardous chemicals possible.
Salary Range:
$21 per hour to $25 per hour
At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, etc. When selecting the top candidate, the offer we extend is dependent on the facts associated with each individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401 K with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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Resident Services Coordinator
role at
Asset Living .
Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.
Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe ‘Together We Lead, Together We Succeed’, empowering each other to lead by example, collaborate, and evolve. We create an environment where every voice is heard and every idea is valued, offering opportunities to grow as the company grows.
Recognized as one of the nation’s best and brightest places to work, Asset Living is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO). We lead the way and achieve excellence in everything we do.
Essential Duties & Responsibilities
Resident Relations Management
Regular/daily onsite attendance is required.
Develop and plan property‑related services/programs in collaboration with staff, residents, and other housing agencies.
Coordinate monthly newsletters and implement an educational programming model for social events.
Oversee new and existing resident community outreach and community development.
Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
Develop and implement resident retention programs (e.g., resident functions, special promotions, monthly newsletter).
Personnel Management: Assist the Community Manager in the use of consistent techniques & company directives to screen, hire, train, coach, and develop on‑site staff.
Assist the Community Manager in ensuring staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
Promote harmony and quality job performance of staff through support and effective leadership.
Ensure staff compliance and consistency with company policies and procedures.
Education / Experience
High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years of related experience and/or training; or equivalent combination of education and experience.
Ability to understand and perform all onsite software functions; basic computer skills required.
Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
Regular communication with others; repeated wrist, hand, or finger motions; accurate and thorough work; overtime, weekends, and night hours (emergencies) may be required.
Frequently remain in a stationary position, often standing or sitting for prolonged periods, moving around to accomplish tasks, or moving from one worksite to another.
Occasional ascent/descend ladders, stairs, scaffolding, ramps, step stools; work in tight or confined spaces, overhead positions, reach, adjust or move objects up to 25 lbs.; operate machinery or power tools, motor vehicles and/or golf carts; work in extreme temperatures, indoor/outdoor environments, confined spaces; traverse varied terrain; exposure to hazardous chemicals possible.
Salary Range:
$21 per hour to $25 per hour
At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, etc. When selecting the top candidate, the offer we extend is dependent on the facts associated with each individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401 K with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.
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