Highgate Senior Living
Community Resource Manager (CRM)
Highgate Senior Living, Little Rock, Arkansas, United States
LOVE YOUR WORK. JOIN OUR TEAM.
A community, not a facility.
As thought leaders in the industry, we take a positive, holistic approach to senior care and encourage independence, as people are happiest when they can make their own choices. We provide opportunities for physical activity, social engagement, intellectual stimulation, spiritual involvement, and fun. We treat our residents and team members like family. This opportunity will allow you to positively impact the quality of life for over 700 seniors and their families.
BUSINESS OFFICE MANAGER/COMMUNITY RESOURCE COORDINATOR We are looking for the right person to oversee the implementation of our financial systems that support the care and billing for our residents and their families, as well as the financial services we provide to our team members. We specialize in assisted living and memory care. Highgate Senior Living's mission is to help each resident live a life of purpose, and each of us plays a crucial role in doing so. We operate communities in the western US and are seeking a dedicated
Community Resource Coordinator
to join our team.
If you have an established career in business management or administration, a passion for serving others, a background in financial management, and excellent decision-making skills, this may be a good opportunity for you. This full-time position includes oversight and support of daily operations across seven functional areas: human resources, payroll and benefits, software systems administration, policy and procedure implementation, recruitment and training, workplace safety, financial management, and operations administration.
The ideal candidate will be organized, detail-oriented, positive, and self-motivated. Strong communication and critical thinking skills are essential, along with excellent time management, relationship-building, persistence, flexibility, and adaptability.
Skills Needed:
Strong organizational and communication skills
Strategic thinking, planning, and implementation skills
Ability to create loyalty, gain buy-in, and influence others
Excellent customer service and problem-solving skills
Proficiency in MS Office and ability to learn new software
Basic financial management knowledge
Conflict resolution and training abilities
Experience in HR, AP, AR, payroll systems
Knowledge of labor law, HR policies, payroll standards
Team player with strong relationship skills
Receptiveness to feedback and continuous improvement
Understanding of care needs for residents with physical or cognitive support needs
Ability to adapt to changing requirements and meet deadlines
Willingness to learn about dementia and support residents accordingly
Relatable Experience:
Progressive experience in business roles with increasing responsibility
Experience in senior care industry preferred
Payroll, accounts payable/receivable, training experience
Multi-tasking, customer service, and problem-solving experience
Business growth and self-employment experience
Financial management roles with attention to detail
Qualifications:
At least 21 years old
Minimum 2 years in business management or a related degree
Combination of practical and educational experience acceptable
Ability to pass background checks and TB test
Ability to perform under tight deadlines
Strong interaction and detail skills
Integrity, accuracy, and confidentiality
Good time management
Ability to work independently
Excellent organizational and communication skills
We offer a competitive benefits package, a voice in our organization, and opportunities for growth. The starting hourly wage ranges from $24.00 to $32.00, depending on experience and qualifications. Prior senior care experience is preferred. Vaccination against COVID-19 is recommended. To learn more, please contact us.
#J-18808-Ljbffr
As thought leaders in the industry, we take a positive, holistic approach to senior care and encourage independence, as people are happiest when they can make their own choices. We provide opportunities for physical activity, social engagement, intellectual stimulation, spiritual involvement, and fun. We treat our residents and team members like family. This opportunity will allow you to positively impact the quality of life for over 700 seniors and their families.
BUSINESS OFFICE MANAGER/COMMUNITY RESOURCE COORDINATOR We are looking for the right person to oversee the implementation of our financial systems that support the care and billing for our residents and their families, as well as the financial services we provide to our team members. We specialize in assisted living and memory care. Highgate Senior Living's mission is to help each resident live a life of purpose, and each of us plays a crucial role in doing so. We operate communities in the western US and are seeking a dedicated
Community Resource Coordinator
to join our team.
If you have an established career in business management or administration, a passion for serving others, a background in financial management, and excellent decision-making skills, this may be a good opportunity for you. This full-time position includes oversight and support of daily operations across seven functional areas: human resources, payroll and benefits, software systems administration, policy and procedure implementation, recruitment and training, workplace safety, financial management, and operations administration.
The ideal candidate will be organized, detail-oriented, positive, and self-motivated. Strong communication and critical thinking skills are essential, along with excellent time management, relationship-building, persistence, flexibility, and adaptability.
Skills Needed:
Strong organizational and communication skills
Strategic thinking, planning, and implementation skills
Ability to create loyalty, gain buy-in, and influence others
Excellent customer service and problem-solving skills
Proficiency in MS Office and ability to learn new software
Basic financial management knowledge
Conflict resolution and training abilities
Experience in HR, AP, AR, payroll systems
Knowledge of labor law, HR policies, payroll standards
Team player with strong relationship skills
Receptiveness to feedback and continuous improvement
Understanding of care needs for residents with physical or cognitive support needs
Ability to adapt to changing requirements and meet deadlines
Willingness to learn about dementia and support residents accordingly
Relatable Experience:
Progressive experience in business roles with increasing responsibility
Experience in senior care industry preferred
Payroll, accounts payable/receivable, training experience
Multi-tasking, customer service, and problem-solving experience
Business growth and self-employment experience
Financial management roles with attention to detail
Qualifications:
At least 21 years old
Minimum 2 years in business management or a related degree
Combination of practical and educational experience acceptable
Ability to pass background checks and TB test
Ability to perform under tight deadlines
Strong interaction and detail skills
Integrity, accuracy, and confidentiality
Good time management
Ability to work independently
Excellent organizational and communication skills
We offer a competitive benefits package, a voice in our organization, and opportunities for growth. The starting hourly wage ranges from $24.00 to $32.00, depending on experience and qualifications. Prior senior care experience is preferred. Vaccination against COVID-19 is recommended. To learn more, please contact us.
#J-18808-Ljbffr