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Customers Bank

SVP, Relationship Manager

Customers Bank, West Reading, Pennsylvania, United States

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SVP, Relationship Manager

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Customers Bank

Must be legally eligible to work in the United States without sponsorship.

Who is Customers Bank? Founded in 2009, Customers Bank is a super‑community bank with over $22 billion in assets. We believe in dedicated personal service for the businesses, professionals, individuals, and families we work with.

What You’ll Do As an SVP Senior Relationship Manager, you will be responsible for soliciting and closing new, profitable business and managing the existing portfolio to bank standards. The successful candidate will have strong marketing skills and a broad network; primary responsibility includes new business development, including lead generation, and relationship management.

Responsibilities

Call new commercial clients (loans & deposits)

Negotiate terms and conditions to successfully close profitable business

Review and analyze financial information

Visit customers to establish and maintain positive relationships

Cross‑sell other bank products and services

Actively involved in the community with ability to represent the bank

Monitor and proactively manage all aspects of the loan portfolio including loan delinquency, loan reviews, renewals and work with Special Assets team, when appropriate

What Do You Need?

Bachelor’s degree or equivalent and 10+ years of related work experience

Ability to independently negotiate complex credit structures and close large transactions

Comprehensive knowledge of commercial banking and treasury products, services and completion of formal credit training

Working knowledge of Capital Markets, including Loan Syndications and Debt Capital Markets

Strong C&I calling background

Ability to bring a local existing book of business

Experience building and maintaining internal and external partnerships

Ability to source new prospect and referral source relationships; meet and exceed regional and bank loan production and performance goals

Ability to review and analyze financial information

Excellent written and oral communications

Technology Skills

Ability to work with the Microsoft Suite and learn/work with other Customers Bank applications

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We also provide reasonable accommodations, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.

At Customers Bank, we believe in working smart, working together, and having fun while delivering innovative solutions and memorable experiences for our customers. We are committed to the continual advancement of a culture which reflects the value we place on diversity, equity, and inclusion. We honor the diverse experiences, perspectives, and identities of our team members, and we recognize that it is their passion, creativity, and integrity that drives our success.

Location: West Reading, PA

Seniority level: Executive

Employment type: Full‑time

Industry: Banking

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