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Texas Hotel Management

Housekeeping Manager (Hotel)

Texas Hotel Management, Dallas, Texas, United States, 75215

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We are seeking a dedicated and experienced

Housekeeping Manager

to oversee all housekeeping operations within our hotel. The successful candidate will be responsible for maintaining the highest standards of cleanliness, presentation, and guest satisfaction across guest rooms and public areas. This role involves supervising housekeeping staff, managing schedules and inventory, and coordinating closely with Front Office and Maintenance teams.

Key Responsibilities

Manage daily hotel housekeeping operations to ensure rooms and public areas meet brand and quality standards

Supervise, train, and motivate housekeeping supervisors, room attendants, and public area staff

Conduct daily inspections of guest rooms, corridors, and hotel facilities

Prepare duty rosters, assign work, and manage staff attendance

Coordinate with Front Office regarding room status, priorities, and guest requests

Ensure timely cleaning of check-out, stay-over, and VIP rooms

Monitor and control housekeeping supplies, linen, and amenities inventory

Ensure proper handling of lost and found items

Enforce hotel safety, hygiene, and sanitation standards

Address and resolve guest complaints related to housekeeping professionally

Support budgeting, cost control, and productivity targets

Maintain records, reports, and housekeeping documentation

Coordinate with Maintenance for repairs and preventive maintenance issues

Requirements & Qualifications

Proven experience as a

Housekeeping Manager or Assistant Housekeeping Manager in a hotel

Strong leadership, organizational, and supervisory skills

Excellent attention to detail and cleanliness standards

Knowledge of hotel housekeeping procedures, chemicals, and equipment

Ability to manage large teams and work under pressure

Good communication and interpersonal skills

Basic computer knowledge (PMS, MS Office, housekeeping systems)

Ability to work flexible shifts, including weekends and holidays

High school diploma or equivalent (hotel management diploma or degree preferred)

Preferred Qualifications

Experience in 3-star, 4-star, or 5-star hotel operations

Knowledge of hotel PMS systems (Opera or similar)

Training in health, safety, and hygiene standards

Multilingual skills are an advantage

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