Sally Beauty
JOB DESCRIPTION
The Digital Campaign Specialist is responsible for accurately entering and maintaining promotional offers, discounts within Salesforce Commerce Cloud (SFCC) and related systems for Beauty Systems Group (BSG) Ecommerce. This role requires extensive coordination across cross‑functional teams—including marketing, merchandising, ecommerce and IT—to ensure promotional campaigns are executed accurately and on time. The ideal candidate is detail‑oriented, highly organized, and thrives in a fast‑paced, evolving environment where flexibility and collaboration are essential.
Hybrid work model. Must adhere to all company policies and procedures. "At Sally Beauty Holdings, we find beauty in diversity…You are welcome here."
Primary Duties
Input and maintain accurate promotional pricing, discounts, and promotional codes and vendor Co‑Ops in SFCC.
Coordinate with merchandising, marketing/CRM, and IT teams to execute promotional calendars.
Review promotional briefs to validate requirements, timing, and eligibility before input to ensure adherence to business rules.
Perform quality assurance checks to ensure all promotions are live and functioning as expected.
Support UAT testing for new promotion types or platform changes.
Track and document errors or discrepancies, escalating as needed.
Troubleshoot promotion/campaign issues with Customer Service/COE/Full Service.
Assist in optimizing processes and tools related to pricing and promotions.
Provide post‑launch support and troubleshooting for any promo‑related issues.
Generate ad hoc reports to support campaign analysis and optimization.
Knowledge, Skills and Abilities
1–3 years of experience in ecommerce operations, pricing, or digital merchandising.
Experience working in SFCC or similar ecommerce platforms strongly preferred.
High attention to detail, strong sense of ownership and accountability.
Demonstrated ability to coordinate across cross‑functional teams and manage tight deadlines.
Proficiency in Excel (VLOOKUPs, basic formulas) and familiarity with content or product management systems.
Strong written and verbal communication skills; works well across teams; asks questions and can communicate clearly when something isn’t working.
Comfortable working in evolving processes and can pivot when priorities shift.
Detail‑oriented and able to manage competing deadlines while remaining solution‑oriented when unexpected issues arise.
Competencies / Attributes
Passionate Learner
Flexible & Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer‑Focused Partner
Strategic Thinker
Big Picture Thinker
Results Driver
Problem Solver & Decision Maker
Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts typical of offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated. The work is sedentary with occasional walking, standing, bending, carrying light items, and using a keyboard or driving an automobile. No special physical demands are required.
Benefits
Competitive salary and an outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. Associates may take advantage of our in‑house salon, complementary services and a varied selection of food options at our corporate campus. Featured on our campus is a Sally Beauty and CosmoProf professional onsite store, where associates enjoy a great merchandise discount.
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability.
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The Digital Campaign Specialist is responsible for accurately entering and maintaining promotional offers, discounts within Salesforce Commerce Cloud (SFCC) and related systems for Beauty Systems Group (BSG) Ecommerce. This role requires extensive coordination across cross‑functional teams—including marketing, merchandising, ecommerce and IT—to ensure promotional campaigns are executed accurately and on time. The ideal candidate is detail‑oriented, highly organized, and thrives in a fast‑paced, evolving environment where flexibility and collaboration are essential.
Hybrid work model. Must adhere to all company policies and procedures. "At Sally Beauty Holdings, we find beauty in diversity…You are welcome here."
Primary Duties
Input and maintain accurate promotional pricing, discounts, and promotional codes and vendor Co‑Ops in SFCC.
Coordinate with merchandising, marketing/CRM, and IT teams to execute promotional calendars.
Review promotional briefs to validate requirements, timing, and eligibility before input to ensure adherence to business rules.
Perform quality assurance checks to ensure all promotions are live and functioning as expected.
Support UAT testing for new promotion types or platform changes.
Track and document errors or discrepancies, escalating as needed.
Troubleshoot promotion/campaign issues with Customer Service/COE/Full Service.
Assist in optimizing processes and tools related to pricing and promotions.
Provide post‑launch support and troubleshooting for any promo‑related issues.
Generate ad hoc reports to support campaign analysis and optimization.
Knowledge, Skills and Abilities
1–3 years of experience in ecommerce operations, pricing, or digital merchandising.
Experience working in SFCC or similar ecommerce platforms strongly preferred.
High attention to detail, strong sense of ownership and accountability.
Demonstrated ability to coordinate across cross‑functional teams and manage tight deadlines.
Proficiency in Excel (VLOOKUPs, basic formulas) and familiarity with content or product management systems.
Strong written and verbal communication skills; works well across teams; asks questions and can communicate clearly when something isn’t working.
Comfortable working in evolving processes and can pivot when priorities shift.
Detail‑oriented and able to manage competing deadlines while remaining solution‑oriented when unexpected issues arise.
Competencies / Attributes
Passionate Learner
Flexible & Agile Adapter
Talent Builder
Effective Communicator
Team Builder
Customer‑Focused Partner
Strategic Thinker
Big Picture Thinker
Results Driver
Problem Solver & Decision Maker
Working Conditions / Physical Requirements The work environment involves everyday risks or discomforts typical of offices, meeting and training rooms. The work area is adequately lighted, heated, and ventilated. The work is sedentary with occasional walking, standing, bending, carrying light items, and using a keyboard or driving an automobile. No special physical demands are required.
Benefits
Competitive salary and an outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. Associates may take advantage of our in‑house salon, complementary services and a varied selection of food options at our corporate campus. Featured on our campus is a Sally Beauty and CosmoProf professional onsite store, where associates enjoy a great merchandise discount.
Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, or disability.
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