Times Supermarkets
Job Description
Grocery Manager
Last Revised: 04/12/11; revised May 12, 2017
Department: GROCERY
Direct Supervisor: STORE DIRECTOR, ASSISTANT STORE DIRECTOR
FLSA Status: EXEMPT
Starting rate of pay: $23.00/hr or $47,841.84/yr
Company Benefits
Flexible Hours
Employee Discount
10 Paid Holidays (including 2 days for your birthday)
Medical/Vision/Dental Package
Free Life Insurance
Vacation and Sick Leave
Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
Long Term Disability
Discounted Gym membership (YMCA)
Matching 401K
Management Bonuses
*For qualifying positions
Job Summary Under the direction of the Store Director, The Grocery Manager is primarily responsible for assisting and working with the Assistant Store Director in all aspects of the Grocery department operations. Assists in the operation of the store with emphasis on the Front-End and Grocery departments. In the absence of the Assistant Store Director, the Grocery Manager assumes the responsibilities of the Assistant Store Director.
Essential Job Duties
Customer service
Directly supervises 6 or more employees which includes the Food Clerks, Grocery Clerks, Chill/Frozen Lead, Receiving Clerks and all other workers who are working in the grocery department
Trains and retrains all Grocery Department Personnel towards improved efficiency and increased job knowledge.
Proficiency in the ITASCA system
Assumes the roll of Manager on duty when Store Director and Assistant Store Director is not on duty.
Signs and approves all deliveries and orders, clearing of invoices, price changes, merchandise credits, weekly schedules based on a set weekly budget, personnel information forms, employee evaluation, accident reports, building maintenance job orders and damage claim forms and has authority to sign and approve all other functions/documents w/authorization from Grocery Division
Maintains and develops proper and good relationships with the various vendors.
Complies with and enforces all store activities in relation to the various governmental and regulatory agencies such as OSHA, Food and Drug Administration and the Department of Health
Works, establishes and maintains good working relationships with all other departments within the store, and all other Grocery Departments within the Times chain to enhance and improve the merchandising of all grocery items
Supports and promotes sales programs initiated by the company and at the stores
Plans, organizes and delegates the day to day duties and projects of the grocery department. Follows up with the staff to ensure that all duties, customer service and special projects are being completed, and evaluates the grocery department staff and their work on a regular basis
Prepares various management reports and schedules, such as, work schedules, sales projections, Budget reports, research ad movements, monitor price changes and all other communications and memos as necessary
Attends DWH meetings and conference calls as scheduled
Responsible for checking the sales floor on a regular basis to ensure that shelves are properly filled
Reviews work methods for efficiency and safety
Ensures that proper merchandising techniques are utilized
Handles customer questions, complaints, accidents, special orders, or situations which merit attention or follow-up
Understand, enforce and abide by all company policies and procedures
Other Job Duties
Ordering of merchandise manually or through the ITASCA system
Daily Cycle counts of the grocery floor to insure ITASCA system is ordering properly
Insures Reclamation is imputed daily, Display Collection and all other maintenance to upkeep inventory accuracy to maintain ITASCA information integrity
Stock shelves, prepare sales floor and spot checks as necessary
Planning, preparing and building of displays
Oversees and implements price changes
Receives merchandise and ensures that authorized items are received
Reviews and controls inventory in the backroom
Oversees the maintenance and cleanliness of the warehouse, grocery walk-in freezers, the dairy/chill cases and the grocery sales floor
Ensures that proper credit is received for damages and they have been returned to the respective vendors
Takes inventory
Operating cash register and bagging of groceries as needed
Ensures security of the backroom
Any tasks as deemed necessary by management
Physical Requirements
Must be able to safely lift up to 50 lbs on own
Must be able to push and pull at least 1000 lbs
Stand for extended periods of time
Frequent bending and stooping required during the course of the workday
Requires manual dexterity and eye-hand coordination for various activities
18 years of age or older (operates heavy machinery)
Mental Requirements
Accuracy is of primary importance in all aspects of the job
Able to work independently and as a team member
Detail-oriented
Organized
Able to multi-task
Resourceful
Work Hours
On average, minimum 40 hours/week
Based on classification (as determined by employee handbook)
May require working overnight, early mornings, evenings, weekends and holidays
Occasional longer shifts (10 hours) due to business needs
Must be able to work at any Times location on the island
Working Conditions
Fast-paced environment that may be demanding and/or stressful
Work done primarily indoors with air conditioning
Warehouse is not air conditioned, and could reach temperatures of over 100 Degrees Fahrenheit during the summer months
Walk-in chills; temperatures between 30-40 Degrees Fahrenheit
Walk-in freezer; temperatures below 0 Degrees Fahrenheit
Equipment
Computer for ITASCA reports and Functions
Box Cutters
Label Guns
Inventory/ ITASCA / DSD Receiving Unit (Motorola)
Pallet Jacks
Fork Lift
Hand trucks
Step Stool
Ladders
Cash Register
Computers
Balers
Flat beds
Potential Hazards
Working with box cutters
Working with machinery to relocate heavy loads
Changes in environmental temperature when working outside and inside of the store as well as in the dairy, chill and freezer
Qualifications
Education/Training/Experience:
High school diploma or equivalent
Possess knowledge, experience and expertise of the grocery operations or similar job experience
Minimum of 3 years experience in Grocery/Retail or similar job experience
Communication:
Excellent customer service skills
Able to effectively communicate with others in English
Good phone etiquette
Possess acceptable written and verbal communication skills in English
Other:
Accurately and efficiently complete work in a timely manner
Able to effectively prioritize work
Able to meet deadlines in a short period of time
Able to quickly pick up and follow through with various projects
Troubleshooting/problem-solving ability
Compensation Starting rate (as deemed by current pay schedule) or commensurate with experience
- QSI reserves the right to request a review of written employee screening practices (back ground check) before employment in the booth. Their employment will be contingent on the results, due to the amount of negotiable items handled and access to money transfers via Western Union.
The preceding information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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Last Revised: 04/12/11; revised May 12, 2017
Department: GROCERY
Direct Supervisor: STORE DIRECTOR, ASSISTANT STORE DIRECTOR
FLSA Status: EXEMPT
Starting rate of pay: $23.00/hr or $47,841.84/yr
Company Benefits
Flexible Hours
Employee Discount
10 Paid Holidays (including 2 days for your birthday)
Medical/Vision/Dental Package
Free Life Insurance
Vacation and Sick Leave
Voluntary Insurance Plans (Life, Disability, Cancer, Accidental)
Long Term Disability
Discounted Gym membership (YMCA)
Matching 401K
Management Bonuses
*For qualifying positions
Job Summary Under the direction of the Store Director, The Grocery Manager is primarily responsible for assisting and working with the Assistant Store Director in all aspects of the Grocery department operations. Assists in the operation of the store with emphasis on the Front-End and Grocery departments. In the absence of the Assistant Store Director, the Grocery Manager assumes the responsibilities of the Assistant Store Director.
Essential Job Duties
Customer service
Directly supervises 6 or more employees which includes the Food Clerks, Grocery Clerks, Chill/Frozen Lead, Receiving Clerks and all other workers who are working in the grocery department
Trains and retrains all Grocery Department Personnel towards improved efficiency and increased job knowledge.
Proficiency in the ITASCA system
Assumes the roll of Manager on duty when Store Director and Assistant Store Director is not on duty.
Signs and approves all deliveries and orders, clearing of invoices, price changes, merchandise credits, weekly schedules based on a set weekly budget, personnel information forms, employee evaluation, accident reports, building maintenance job orders and damage claim forms and has authority to sign and approve all other functions/documents w/authorization from Grocery Division
Maintains and develops proper and good relationships with the various vendors.
Complies with and enforces all store activities in relation to the various governmental and regulatory agencies such as OSHA, Food and Drug Administration and the Department of Health
Works, establishes and maintains good working relationships with all other departments within the store, and all other Grocery Departments within the Times chain to enhance and improve the merchandising of all grocery items
Supports and promotes sales programs initiated by the company and at the stores
Plans, organizes and delegates the day to day duties and projects of the grocery department. Follows up with the staff to ensure that all duties, customer service and special projects are being completed, and evaluates the grocery department staff and their work on a regular basis
Prepares various management reports and schedules, such as, work schedules, sales projections, Budget reports, research ad movements, monitor price changes and all other communications and memos as necessary
Attends DWH meetings and conference calls as scheduled
Responsible for checking the sales floor on a regular basis to ensure that shelves are properly filled
Reviews work methods for efficiency and safety
Ensures that proper merchandising techniques are utilized
Handles customer questions, complaints, accidents, special orders, or situations which merit attention or follow-up
Understand, enforce and abide by all company policies and procedures
Other Job Duties
Ordering of merchandise manually or through the ITASCA system
Daily Cycle counts of the grocery floor to insure ITASCA system is ordering properly
Insures Reclamation is imputed daily, Display Collection and all other maintenance to upkeep inventory accuracy to maintain ITASCA information integrity
Stock shelves, prepare sales floor and spot checks as necessary
Planning, preparing and building of displays
Oversees and implements price changes
Receives merchandise and ensures that authorized items are received
Reviews and controls inventory in the backroom
Oversees the maintenance and cleanliness of the warehouse, grocery walk-in freezers, the dairy/chill cases and the grocery sales floor
Ensures that proper credit is received for damages and they have been returned to the respective vendors
Takes inventory
Operating cash register and bagging of groceries as needed
Ensures security of the backroom
Any tasks as deemed necessary by management
Physical Requirements
Must be able to safely lift up to 50 lbs on own
Must be able to push and pull at least 1000 lbs
Stand for extended periods of time
Frequent bending and stooping required during the course of the workday
Requires manual dexterity and eye-hand coordination for various activities
18 years of age or older (operates heavy machinery)
Mental Requirements
Accuracy is of primary importance in all aspects of the job
Able to work independently and as a team member
Detail-oriented
Organized
Able to multi-task
Resourceful
Work Hours
On average, minimum 40 hours/week
Based on classification (as determined by employee handbook)
May require working overnight, early mornings, evenings, weekends and holidays
Occasional longer shifts (10 hours) due to business needs
Must be able to work at any Times location on the island
Working Conditions
Fast-paced environment that may be demanding and/or stressful
Work done primarily indoors with air conditioning
Warehouse is not air conditioned, and could reach temperatures of over 100 Degrees Fahrenheit during the summer months
Walk-in chills; temperatures between 30-40 Degrees Fahrenheit
Walk-in freezer; temperatures below 0 Degrees Fahrenheit
Equipment
Computer for ITASCA reports and Functions
Box Cutters
Label Guns
Inventory/ ITASCA / DSD Receiving Unit (Motorola)
Pallet Jacks
Fork Lift
Hand trucks
Step Stool
Ladders
Cash Register
Computers
Balers
Flat beds
Potential Hazards
Working with box cutters
Working with machinery to relocate heavy loads
Changes in environmental temperature when working outside and inside of the store as well as in the dairy, chill and freezer
Qualifications
Education/Training/Experience:
High school diploma or equivalent
Possess knowledge, experience and expertise of the grocery operations or similar job experience
Minimum of 3 years experience in Grocery/Retail or similar job experience
Communication:
Excellent customer service skills
Able to effectively communicate with others in English
Good phone etiquette
Possess acceptable written and verbal communication skills in English
Other:
Accurately and efficiently complete work in a timely manner
Able to effectively prioritize work
Able to meet deadlines in a short period of time
Able to quickly pick up and follow through with various projects
Troubleshooting/problem-solving ability
Compensation Starting rate (as deemed by current pay schedule) or commensurate with experience
- QSI reserves the right to request a review of written employee screening practices (back ground check) before employment in the booth. Their employment will be contingent on the results, due to the amount of negotiable items handled and access to money transfers via Western Union.
The preceding information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
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