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Houston Federal Credit Union

Member Service Representative/Teller - Champions

Houston Federal Credit Union, Houston, Texas, United States, 77246

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Member Service Representative/Teller - Champions

role at

Houston Federal Credit Union

Location:

Champions Branch, Houston, Texas 77069

Employment Type:

Full Time

Work Hours:

Monday – Friday: 8:30 am – 6:30 pm, Drive Thru 8:30 am – 6:30 pm, Saturday: 8:30 am – 2:30 pm

HFCU is looking for an outgoing personality to assist members and guest members with their financial transactions. This individual will assist the Teller Supervisor in day-to-day operations.

Responsibilities

Receives and processes member financial transactions, including deposits, withdrawals and loan payments. Act as vault teller as needed.

Sells money orders, gift cards, and processes cash advances for members and guest members.

Maintains and balances cash drawer daily.

Helps schedule and monitor daily teller activity.

Helps train new employees and monitor performance. Ensure department is providing friendly, professional, personal service to all members.

Expectations

Ensure drawer is balanced daily.

Assist members and guests in all functions in accordance with established procedures.

Strive for posting accuracy, and to provide administrative support as assigned.

Help maintain cohesive staff sufficient to meet daily department needs.

Provide informed and professional assistance to all members and associates.

Knowledge & Skills

One year to two years of similar or related experience.

A high school diploma or GED required.

Courtesy, tact, and diplomacy are essential elements to this job. Work involves personal contact with others inside and outside the organization, generally regarding routine matters for the purpose of giving or obtaining information which may require some discussion.

Must be computer literate with excellent communication skills.

Must be accurate with numbers and names.

Must have qualities that are consistent with our CORE Values:

Integrity, Honesty, & Respect

Passion, Commitment & Enthusiasm

Seek Excellence in All We Do

Work Hard and Have Fun

Friendly Service and Superior Value

Seniority level Entry level

Employment type Full-time

Job function Other

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