Ulta Beauty
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Sales Manager
role at
Ulta Beauty .
5 days ago – Be among the first 25 applicants.
Overview Experience a place of energy, passion, and excitement – a place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time because beauty is powerful.
If you seek greater purpose – a place of vision, mission, and lived values where voices are heard, contributions valued, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & Scope The Sales Manager (SM) leads through Ulta Beauty’s mission, vision, and values to develop a high‑performing team that consistently delivers top‑line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in‑store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). The position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop the team.
Principal Duties & Responsibilities Performance
Promote a culture of accountability to meet or exceed retail and service sales, guest loyalty (including credit), payroll, omni‑channel, and retail shrink goals set by Ulta Beauty for the store.
Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top‑line sales growth and improve business.
Leverage store forecast and payroll budgets to support scheduling needs and communicate with the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time and within budget.
Plan and execute in‑store events that deliver an unrivaled guest experience, drive in‑store and brand partner collaboration, and achieve sales and payroll goals.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy.
People
Attract, hire, and retain a diverse team of top talent, efficiently addressing staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and work prioritization.
Create an inclusive environment that inspires and encourages associate growth and engagement.
Support all aspects of associate professional development, including training, competency‑based feedback, coaching, performance reviews, succession planning, and individualized development plans to enable continuous growth and drive sales performance.
Participate in ongoing training (brand and category education) to enable continuous professional development and drive sales performance.
Ensure direct reports participate in ongoing training to drive sales performance.
Establish professional brand partner relationships that foster collaborative delivery of sales and service goals.
Model teamwork and guest services excellence, establishing priorities, providing clear direction, and sharing best practices within the leadership team.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive results across all Annual Performance Goals (APGs) metrics for the store.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool to adjust schedules and manage attendance in real time during manager‑on‑duty shifts to ensure accurate schedules and reporting.
Use the company’s task‑management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory–related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
Execute day‑to‑day inventory‑control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for the store.
Job Qualifications Education
Bachelor’s degree is preferred.
Experience
2‑3+ years of fast‑paced retail management or other relevant experience.
Financial management: successes driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
Retail management: proven ability monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
Leadership management: experience attracting, developing, and motivating top talent, swiftly adapting to change and leading others through change, developing collaborative relationships, and influencing a team.
Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office, Apple devices).
Excellent written and verbal communication.
Strong collaboration and interpersonal skills.
Strong organizational skills to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
Special Position Requirements
Work a flexible, full‑time schedule to include days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences.
Working Conditions
Continuous mobility throughout the store during shift, including twisting.
Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift.
Frequent lifting and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About Ulta Beauty At
Ulta Beauty
(NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
#J-18808-Ljbffr
Sales Manager
role at
Ulta Beauty .
5 days ago – Be among the first 25 applicants.
Overview Experience a place of energy, passion, and excitement – a place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time because beauty is powerful.
If you seek greater purpose – a place of vision, mission, and lived values where voices are heard, contributions valued, and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
General Summary & Scope The Sales Manager (SM) leads through Ulta Beauty’s mission, vision, and values to develop a high‑performing team that consistently delivers top‑line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process. The SM is accountable for Net Promoter Score (NPS) and delivering an exceptional guest experience. This leader drives the business through a focus on performance (NPS, sales and in‑store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). The position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensive product knowledge, and the ability to lead, influence, and develop the team.
Principal Duties & Responsibilities Performance
Promote a culture of accountability to meet or exceed retail and service sales, guest loyalty (including credit), payroll, omni‑channel, and retail shrink goals set by Ulta Beauty for the store.
Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top‑line sales growth and improve business.
Leverage store forecast and payroll budgets to support scheduling needs and communicate with the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time and within budget.
Plan and execute in‑store events that deliver an unrivaled guest experience, drive in‑store and brand partner collaboration, and achieve sales and payroll goals.
Review, analyze, and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy.
People
Attract, hire, and retain a diverse team of top talent, efficiently addressing staffing needs and open positions for the store.
Build a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest communication, and work prioritization.
Create an inclusive environment that inspires and encourages associate growth and engagement.
Support all aspects of associate professional development, including training, competency‑based feedback, coaching, performance reviews, succession planning, and individualized development plans to enable continuous growth and drive sales performance.
Participate in ongoing training (brand and category education) to enable continuous professional development and drive sales performance.
Ensure direct reports participate in ongoing training to drive sales performance.
Establish professional brand partner relationships that foster collaborative delivery of sales and service goals.
Model teamwork and guest services excellence, establishing priorities, providing clear direction, and sharing best practices within the leadership team.
Execute the Guest Engagement Leader program flawlessly through business ownership, associate coaching, and leading a helpful and friendly guest experience to drive results across all Annual Performance Goals (APGs) metrics for the store.
Process
Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards for the store.
Adhere to and enforce Ulta Beauty’s dress code.
Use the company’s scheduling tool to adjust schedules and manage attendance in real time during manager‑on‑duty shifts to ensure accurate schedules and reporting.
Use the company’s task‑management tool to prioritize and execute store workload, including product and marketing resets, pricing updates, inventory–related tasks, cleaning, and replenishment.
Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, cash management, and loss prevention.
Execute day‑to‑day inventory‑control processes (e.g., known theft, damages, hazardous waste, inventory adjustments, product returns) and complete theft reporting as necessary.
Support continuous improvement by influencing the adoption of company initiatives and technology, communicating expectations, and ensuring the execution of all store tasks.
Utilize company programs, tools, and resources to drive store improvements.
Communicate and provide feedback to field leadership on business trends and opportunities, events, operational challenges, merchandise needs, and competitive landscape for the store.
Job Qualifications Education
Bachelor’s degree is preferred.
Experience
2‑3+ years of fast‑paced retail management or other relevant experience.
Financial management: successes driving top‑line sales, interpreting reporting data, managing payroll budgets, and controlling expense.
Retail management: proven ability monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives.
Leadership management: experience attracting, developing, and motivating top talent, swiftly adapting to change and leading others through change, developing collaborative relationships, and influencing a team.
Skills
Proficient with basic technology (e.g., Point of Sale system, Microsoft Office, Apple devices).
Excellent written and verbal communication.
Strong collaboration and interpersonal skills.
Strong organizational skills to manage multiple tasks.
Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable.
Special Position Requirements
Work a flexible, full‑time schedule to include days, evenings, weekends, and holidays.
Attend corporate business meetings and conferences.
Working Conditions
Continuous mobility throughout the store during shift, including twisting.
Frequent bending, pulling, pushing, stooping, reaching, and twisting during shift.
Frequent lifting and/or moving up to 25 lbs. during shift.
Continuous coordination and manipulation of objects during shift.
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
About Ulta Beauty At
Ulta Beauty
(NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well‑established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label. Ulta Beauty also offers a full‑service salon in every store featuring hair, skin, brow, and make‑up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
#J-18808-Ljbffr