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Americaneagle.com

Account Manager

Americaneagle.com, Des Plaines, Illinois, us, 60019

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Account Manager

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Americaneagle.com

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Americaneagle.com is a family‑owned web design, development, and digital marketing agency with a passion for using technology to transform business practices. We serve clients across eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was recently named by Built in Chicago as one of the best places to work and to Inc.com’s list of 5,000 fastest‑growing private companies for the past eight years.

Base pay range $55,000.00/yr – $75,000.00/yr

Responsibilities

Acts as the primary liaison between Americaneagle.com and the client

Documents all aspects of the client’s account through the use of all available tools

Ensures the successful completion, quality, and/or resolution of all client requests

Provides a high level of service while keeping the client’s and Americaneagle.com’s business goals in mind

Collaborates with other key players to develop an overall account strategy and strengthen the client relationship

Able to effectively work with the Client Services director, technical manager, developers, and other resources to accurately and efficiently complete all client requests

Manages all client requests in a timely manner through strategic planning and confirmation of request details, estimates, functional and technical specifications, timelines, and written status reports throughout the development process

Requirements

Previous experience with website administration or in the IT industry is preferred

Previous experience dealing directly with clients in a customer‑relations environment

Communication, teamwork, passion, pride, adaptability, proactivity, ownership, organization, resourcefulness, and positivity are key to success as an Americaneagle.com account manager

Americaneagle.com offers a dynamic work environment and opportunities to develop your skills. We are committed to a comprehensive benefits package, a positive work environment, company activities, and work‑life balance. To learn more about our benefits, visit our website.

Seniority level Entry level

Employment type Full‑time

Job function Marketing

Industries Technology, Information and Internet

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